Closed
Bug 1102697
Opened 10 years ago
Closed 9 years ago
crashing
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: andrewcancanc, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:35.0) Gecko/20100101 Firefox/35.0 Build ID: 20141120004002 Steps to reproduce: keeps crashing when i close and reopen and when i restart Firefox in safe mode Actual results: crashing when i close and reopen and when i restart Firefox in safe mode Expected results: open Firefox without crashing
crashes when i open Firefox then restart Firefox crashes after i restart Firefox
Severity: normal → critical
Comment 2•10 years ago
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Please post a crash ID from about:crashes https://developer.mozilla.org/en-US/docs/How_to_get_a_stacktrace_for_a_bug_report
Flags: needinfo?(andrewcancanc)
Crash ID: bp-b04aa31d-cf54-4026-906f-dbb202141121 bp-f91339e7-8bbe-4313-a4f9-318cc2141121
Flags: needinfo?(andrewcancanc)
Comment 4•10 years ago
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What happens if you disable all your extensions and try it again ?
restarted Firefox in safe mode with all addons disabled still crashes
Comment 6•10 years ago
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Do you use avast on your system ?
Comment 8•10 years ago
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that doesn't answer my question....
When i close Firefox it stays in memory for a few seconds then crashes has to be a misconfiguration in Firefox crashes even when i am booted in safe mode any button that closes Firefox, Firefox responds to the closing of Firefox as if i told it to crash after a few seconds
Reporter | ||
Comment 10•10 years ago
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booted in safe mode to disable all start up programs including antivirus software Crash ID: bp-733249f8-bf38-4e16-ba83-b4a6dac8485f bp-afd0436f-d007-4199-9317-7054a2141122 bp-9bcf32e1-bd3f-489e-9ba8-ff5d42141122
Reporter | ||
Comment 11•10 years ago
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Have Comodo internet security free but it is not configured to cause a conflict with Firefox or any component that Firefox is using and Firefox still crashes when comodo internet security free is not running
Comment 12•10 years ago
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Is your Comodo internet security scanning https traffic ? That would be fixed by bug 1079312, can you please try a nightly build http://nightly.mozilla.org/ ?
Updated•9 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → INCOMPLETE
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Description
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