110528 - crash if I try to watch a video clip on techtv.com

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[Richard Herrell]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.5) Gecko/20011012
BuildID:    2001101201

Click on the link to watch a video, and a smaller screen pops up to show an ad.
 There is an ad in the center of the screen (as with Internet Explorer), and
then when the media should play the browser crashes.

Reproducible: Always
Steps to Reproduce:
1.Install Mozilla
2.Install Real Player on Netscape 4.7
3.Install Flash on Netscape 4.7 (already installed in RedHat 7.1)
4. copy files from netscape plugin directory to Mozilla plugin directory
5. http://www.techtv.com/
6. Select a video to watch
7. Wait until video is about to start
8. Crash

Actual Results:  Crash

Expected Results:  play video

Comment 1

[Matthias Versen [:Matti]]

Reporter: 
Can you please use a nightly build with talkback ?
If you crash with the nightly build, run mozilla/bin/components/talkback after
talkback submitted the crash and poste the talkback ID.

Comment 2

[Ashley Bischoff (blog at handcoding.com)]

Reporter: To elaborate, you can get a talkback-enabled build here:
http://ftp.mozilla.org/pub/mozilla/nightly/latest/mozilla-i686-pc-linux-gnu-sea.tar.gz
(as always, be sure to delete your old Mozilla directory before installing the
new one)

Comment 3

[[not reading bugmail]]

try flash and replayer installs with Netscape 6.x plugins.  4.x plugs support
API do not work on Netscape, nor Mozilla.  but installing real, qt, flash on 6.x
first then copy the plugin dir to the Mozilla dir. works with plugins.  QT 5.0.1
will crash netscape/Mozilla.. also see bug 110441. for Flash v5 r41, QT 5.0.2
works, but I cant get it to load 56K connection setting on dialup with QT 5.0.2.
 Try Flash v5 r42.. and Realplayer G2, or version 8.

Comment 4

[[not reading bugmail]]

why do people insist on not upgrading software first before reporting and not
trying newer versions to see if it works.  Its always the program delivering the
message that is the blamed and not the cultrip program decoding the files.

Comment 5

[[not reading bugmail]]

move to ->plugins.

Comment 6

[Ashley Bischoff (blog at handcoding.com)]

-> Plugins

Comment 7

[Richard Herrell]

Previously tried a recent nighly build (installed with Linux RPMs), same behavior.

Installed Netscape 6.2 as requested.  Testing with Netscape 6.2 showed the
"media hub" JavaScript page only allowed me to select Windows Media and Quick
Time, where Real Player was an option previously.  After selecting QuickTime,
was presented with a message indicating that QuickTime plugin is required
(expected behavior).  

Installed Mozilla 0.96 talkback enabled build (Removed previous Mozilla
installation from RPMs).  Copied plugins from Netscape 6.2 directory, with same
results (crash) as previous Mozilla installation, but did not see talkback dialogs.

Next test iteration, click on TechTV link to change media settings to QuickTime.
 Then Mozilla behaved identically to Netscape by redirecting me to the QuickTime
home page.

I didn't back up my cookies, and I can't select RealPlayer on the TechTV menu
again, so this crash is no longer repeatable.  

For the record, in further attempts to get this to work, I installed Plugger and
xanim, but while Mozilla can play a QuickTime video on the Plugger test page (
You have chosen to download a file of type ... Open with xanim), the video
didn't play with TechTV.com (This application requires a plugin of type
video/quicktime.  Click here to download).  This may have something to do with
how the video content is referenced in the source page, but I didn't run any
traces to verify.

There CrossOver may allow Linux users of Mozilla to view QuickTime plugins.

Comment 8

[[not reading bugmail]]

you may have to install QT's full installer with the QT application.  So
upgrading QT's plugin didn't crash, which is good.  Anyone with a fast
connection wanna try IE or such with TechTV's page?  Using another app for QT
files is probably discussion for another bug.. so the crash maybe related to
specific version of QT then.

Comment 9

[Richard Herrell]

Please note crash was with Real Player selected when real player was no longer 
supported at that web site.  After selecting QT, neither the newer build of 
Mozilla nor Netscape 6.1 crashed, but never tested the older build of Mozilla 
with QT.

Comment 10

[[not reading bugmail]]

ok, my bad.. I see you are really having an issue with RP now.. I guess I got QT
in there from the other comments.

Comment 11

[av (gone)]

-->serge

Comment 12

[Adam Hauner]

Can anyone reproduce this with a recent build or should this bug be resolved as
WORKSFORME?

Comment 13

[Adam Hauner]

Marking WFM. Reporter: Please try a more recent build 
and reopen this bug if it still occurs for you:
http://ftp.mozilla.org/pub/mozilla/nightly/latest/