[Tech Evangelism] United Airlines site serves Firefox OS desktop content and does not redirect to mobile site



4 years ago
3 years ago


(Reporter: bzumwalt, Unassigned)


Gonk (Firefox OS)

Firefox Tracking Flags

(b2g-v2.0 affected, b2g-v2.1 affected, b2g-v2.2 affected)


(Whiteboard: [2.2-exploratory-1] [serversniff] [contactready] [country-us], URL)


(1 attachment)



4 years ago
When user navigates to United Airlines site http://www.united.com they are not redirected to the mobile site https://www.mobile.united.com

User is served desktop content only.
Repro Steps:
1) Update a Flame device to BuildID: 20141202040207
2) Launch browser
3) Navigate to united.com
User is served desktop content and is not taken to mobile site.
User is redirected to mobile site.
Environmental Variables:
Device: Flame 2.2 Master (319mb)(Kitkat Base)(Full Flash)
BuildID: 20141202040207
Gaia: 725685831f5336cf007e36d9a812aad689604695
Gecko: 2c9781c3e9b5
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 37.0a1 (2.2 Master)
Firmware: V188-1
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0

Repro frequency: 3/3, 100%
See attached: screenshot, logcat

Comment 1

4 years ago
Issue does occur on Flame 2.0 and Flame 2.1

Actual Results: User is served desktop content and is not taken to mobile site.

Device: Flame 2.0 (319mb)(Kitkat Base)(Full Flash)
Build ID: 20141202000201
Gaia: 8d1e868864c8a8f1e037685f0656d1da70d08c06
Gecko: c756bd8bf3c3
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 32.0 (2.0)
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Device: Flame 2.1 (319mb)(Kitkat Base)(Full Flash)
Build ID: 20141202001201
Gaia: ccb49abe412c978a4045f0c75abff534372716c4
Gecko: 18fb67530b22
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 34.0 (2.1)
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(dharris)

Comment 2

4 years ago
Created attachment 8531331 [details]
Not nominating to block. This is a tech evangelism issue
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(dharris)
This site intends to send mobile browsers to a mobile site, but doesn't know that Firefox OS devices are smartphones. Hence the browser on Firefox OS phones get desktop content instead of mobile.

The HTTP traffic analysis below shows how the sniffing works:

Safari on iPhone is redirected to http://mobile.united.com/?root=1&Mobile=1, Firefox OS and Firefox on Android not redirected

Selected HTTP response headers (Firefox OS, Firefox on Android, Safari on iPhone):

Response for: 'Mozilla/5.0 (Mobile; rv:29.0) Gecko/29.0 Firefox/29.0'
Response Status: 200
content-length: 87805
content-type: text/html; charset=utf-8

Response for: 'Mozilla/5.0 (Android; Mobile; rv:26.0) Gecko/26.0 Firefox/26.0'
Response Status: 200
content-length: 80949
content-type: text/html; charset=utf-8

Response for: 'Mozilla/5.0 (iPhone; CPU iPhone OS 6_0 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A5376e Safari/8536.25'
Response Status: 302
content-length: 162
location: http://mobile.united.com/?root=1&Mobile=1
content-type: text/html; charset=utf-8
Whiteboard: [2.2-exploratory-1] → [2.2-exploratory-1] [serversniff] [contactready] [country-us]
It seems invalid. On any browsers I receive a desktop site.
Last Resolved: 3 years ago
Resolution: --- → INVALID
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