1106987 - Firefox Hello requires me to visit a "Getting Started" page before it lets me start a conversation, but that page is 404

Status: VERIFIED DUPLICATE of bug 1105664

(www.mozilla.org :: General, defect)

Description

[Daniel Holbert [:dholbert] (vacation until Jun 23)]

STR:
 1. Start Firefox Nightly with a fresh profile.
 2. Open up "Hello" menu to try out this great new feature!
 3. Click the only button that you're offered -- "Getting Started"

ACTUAL RESULTS:
The button takes me to...
https://www.mozilla.org/en-US/firefox/37.0a1/hello/start?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=getting-started
...which is 404.  :-/

EXPECTED RESULTS:
Useful page -- particularly given that we're *forcing* people to visit this page before we let them actually use the feature.  If we really care enough about educating our users that we *require* that they visit this link before they can use the feature, we better make sure there's actually something behind that link!

Comment 1

[Daniel Holbert [:dholbert] (vacation until Jun 23)]

If I modify the URL to remove the "a1" from "37.0a1", *then* I get some useful content.

In other words, this URL does not work:
https://www.mozilla.org/en-US/firefox/37.0a1/hello/start

But this hand-modified URL *does* work (and redirects me to a sumo "firefox-hello-make-receive-calls-without-account" page):
https://www.mozilla.org/en-US/firefox/37.0/hello/start

So this may be a website issue -- we need to add a redirect for the version with "a1" on the end of it (and whatever suffixes we use for aurora/beta), in order for it to work when invoked from the button in prerelease builds.

Comment 2

[Daniel Holbert [:dholbert] (vacation until Jun 23)]

(I'll let loop folks re-classify as appropriate; not sure exactly where "add/extend a redirect"-type bugs belong.)

Comment 3

[Mark Banner (:standard8)]

Moving to marketing, as I believe they need to set up the redirect there.

Comment 4

[Kohei]

The fix coming soon...