Closed Bug 1107648 Opened 9 years ago Closed 9 years ago

User counts not updating for lightweight themes (Personas)

Categories

(addons.mozilla.org Graveyard :: Statistics, defect, P2)

defect

Tracking

(Not tracked)

RESOLVED FIXED
2014-12

People

(Reporter: judyandlewis, Assigned: magopian)

References

Details

Attachments

(3 files)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141125180439

Steps to reproduce:

Check any designers user counts.
Easy check most popular first page.


Actual results:

Beginning November 6 or 7 no user counts have updated.
All are the same now as they were on 11/7.


Expected results:

The counts would normally vary from day to day.
There is little chance that the first 6 most popular
would not change at all over nearly a month.

See 3 attached files showing the first 6 most popular
on 11/10, 11/22, and 12/2.
OS: Mac OS X → All
Hardware: x86 → All
Component: Untriaged → Public Pages
Product: Firefox → addons.mozilla.org
Version: 34 Branch → unspecified
Component: Public Pages → Statistics
Looks like Nov 7th was the last day there were any updates.  Mathieu - could you look into this?  Thanks.
Assignee: nobody → mathieu
Status: UNCONFIRMED → NEW
Ever confirmed: true
Priority: -- → P2
Target Milestone: --- → 2014-12
It seems we missed some modification when we switch to the new stats in bug 1070238. There's now a PR to fix that.
Depends on: 1070238
Thank you. I think that will make a lot of designers happy. They have been getting a tad restless!
I don't know yet when that'll go live though, we'll have to discuss that with :clouserw
Fixed in https://github.com/mozilla/olympia/commit/de3da25230bf65b1a7d312a810f9209cec974f69
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
Does this mean it is fixed? Because it doesn't show any user updates on line. Or the fix hasn't gone live yet?
Not live yet, will need to wait for next push (not scheduled yet, maybe next week?)
We appreciate you working on this - You know this is Holiday season and the theme makers would like to get some themes up and running - many are waiting for this problem to get fixed before they'll contribute, so the faster you can get this up them better we love and send kisses! A lot of people are counting on you guys!!
We appreciate you working on this - You know this is Holiday season and the theme makers would like to get some themes up and running - many are waiting for this problem to get fixed before they'll contribute, so the faster you can get this up the better we love and send kisses! A lot of people are counting on you guys!!
It should go live next week. In any case, rest assured that it's only a display problem (kinda), the real data is still properly recorded, so no data is lost. Once the fix goes live, the users count will be correctly displayed, given the real data.
Counts updated as of 12/18.
Thank you all for your hard work and everything seems to be working fine, even the Up and Coming. I wish you all a Merry Christmas, Happy Holiday or whatever you celebrate, have a good one!
Verified as fixed in FF34(Win7)
Closing bug.
Status: RESOLVED → VERIFIED
There are reports that the counter stopped working again on 1/7/15.
Status: VERIFIED → REOPENED
Resolution: FIXED → ---
Re reopen, if there is a problem it is not universal as 
before. Checking the "View Statistics" in the manage
themes view shows no problem in January;i.e., the counts
vary from day to day in a normal manner.

I can only view my own, so I can't say if others are
having a problem or not.
I don't see any problem with mine and have been watching for several days just to check.
Amy, do you have example of the issue I could look into and investigate?
Flags: needinfo?(atsay)
I think everything is working normally at the moment?
Status: REOPENED → RESOLVED
Closed: 9 years ago9 years ago
Resolution: --- → FIXED
Flags: needinfo?(atsay)
Product: addons.mozilla.org → addons.mozilla.org Graveyard
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