imap connexion to server timed out | cannot retreive messages

RESOLVED INCOMPLETE

Status

Thunderbird
Untriaged
RESOLVED INCOMPLETE
3 years ago
9 months ago

People

(Reporter: Alex de Massy, Unassigned)

Tracking

31 Branch
x86_64
Windows 8.1

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

3 years ago
Created attachment 8532237 [details]
snapshot from activity manager (it's in french)

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.71 Safari/537.36

Steps to reproduce:

I configured a new imap mailbox. All header information has been retrieved but the body of any email message cannot be downloaded. 


Actual results:

Activity manager shows "Synchronizing : xxxx@server.com", "Updating Inbox...", "Downloading file 2/74".
After 2 minutes a warning is printed "Limit connexion time to server has been exceeded" and thunderbird will try to download the next email message and will timeout again.


Expected results:

Emails should be retreived from server in a few seconds time.

I have tested this email server on IMAP with Opera, Outlook, Pmail and it works with all of them with no warnings.

Comment 1

3 years ago
Hello ademassy. Could you please go to the Error Console (on the English locale it is on Tools, sorry, I am not a French speaker, but in Catalan it is "Eines") and see if there is any error? Thank you.
Flags: needinfo?(ademassy)
(Reporter)

Comment 2

3 years ago
Nothing in the Error console related to this problem. I still pasted the only three warnings in console.

Horodatage : 2014-12-04 19:46:12
Avertissement : mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create
Fichier Source : resource://gre/components/steelApplication.js
Ligne : 783

Horodatage : 2014-12-04 19:46:16
Avertissement : Propriété « -moz-border-radius » inconnue.  Déclaration abandonnée.
Fichier Source : https://www.mozilla.org/fr/thunderbird/release/start/?uri=/thunderbird/start/&locale=fr&version=31.3.0&os=WINNT&buildid=20141127140543
Ligne : 136, Colonne : 25
Code Source :
       -moz-border-radius: 5px;

Horodatage : 2014-12-04 19:46:16
Avertissement : Propriété « -moz-border-radius » inconnue.  Déclaration abandonnée.
Fichier Source : https://www.mozilla.org/fr/thunderbird/release/start/?uri=/thunderbird/start/&locale=fr&version=31.3.0&os=WINNT&buildid=20141127140543
Ligne : 169, Colonne : 25
Code Source :
       -moz-border-radius: 5px 5px 0 0;
Flags: needinfo?(ademassy)

Comment 3

10 months ago
Alex do you still see this problem?
Flags: needinfo?(ademassy)
Whiteboard: [closeme 2017-03-01]

Comment 4

9 months ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 months ago
Flags: needinfo?(ademassy)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2017-03-01]
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