1107773 - link to hello sumo giving a 404 - do we have the wrong address

Status: RESOLVED FIXED

(support.mozilla.org :: Knowledge Base Content, task)

Description

[:shell escalante]

is this the address that should be working... https://support.mozilla.org/en-US/kb/group-conversations-firefox-hello-webrtc

Comment 1

[[:philipp]]

this is the one article on sumo we currently have about firefox hello: https://support.mozilla.org/kb/firefox-hello-make-receive-calls-without-account

not sure if there is supposed to be another one for in-product help...

Comment 2

[Joni Chan]

Hi, Shell. The link from the rooms UI needs to be changed since that one deals with group convos. I tried to redirect it to another article, but the redirect wasn't working. I've forwarded you an email convo I had with Romain so we can figure out which article to send it to.

Philipp, we've broken that article up into multiple articles.

Sorry for the 404 error!

Comment 3

[Noah (NoahSUMO/SolidSnake) [:Noah]]

Like Philipp said, I couldn't find a article that previously existed with that url/slug on our site which makes me think it never existed.

These are the only Hello articles we have right now:
https://support.mozilla.org/en-US/kb/where-firefox-hello-button
https://support.mozilla.org/en-US/kb/create-and-manage-your-contacts-list-firefox-hello
https://support.mozilla.org/en-US/kb/firefox-hello-make-receive-calls-without-account

Comment 4

[Joni Chan]

Noah, the article from comment 0 disappeared because I changed the title. I thought it would redirect, but it didn't. I changed it back so there should no longer be a 404 error. Sorry about that.