Closed Bug 1108324 Opened 11 years ago Closed 10 years ago

Firefox uninstalls extensions at Firefox update/upgrade time

Categories

(Firefox :: Untriaged, defect)

34 Branch
x86_64
Windows 8.1
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: msdobrescu, Unassigned)

Details

(Whiteboard: [closeme 2015-10-20])

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 Build ID: 20141125180439 Steps to reproduce: I have this issue since upgrading/updating Firefox to version 33. I have several Firefox installations synched on desktop PCs. Actual results: Each time Firefox is updated/upgraded to a new minor or major version, it uninstalls addons, or something else does. It is about more 30 addons (I have usually 128...) which disappear spontaneously, without any warning. As I have FEBE, I could restore them easily, as all the addons are copied in a backup folder, but it is annoying and harder under Linux (there I must add ona by one, Firefox under KDE takes only the first addon in the list of drag and drop). Expected results: Obviously, no addons should have been uninstalled, at least not without asking first.
Summary: Firefox uninstalls extensions at Firefox update time → Firefox uninstalls extensions at Firefox update/upgrade time
Being synched, the uninstall is propagated if I don't manage the addons in time. I am admin on all the PC in question.
It could be an issue with your profile. Did you test to update a clean profile (https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles) with only 2 or 3 add-ons installed? FF33 is available here: http://ftp.mozilla.org/pub/mozilla.org/firefox/releases/33.1.1/
Flags: needinfo?(msdobrescu)
I already have 34.0, but I have seen 34.0.5, which is released earlier, although it seems newer...
Flags: needinfo?(msdobrescu)
(In reply to Mihai Dobrescu from comment #3) > I already have 34.0, but I have seen 34.0.5, which is released earlier, > although it seems newer... Yes, the idea is that you could put the copy of 33.1.1 somewhere else, create a new profile, add only a few add-ons, then update that new profile to 34 and see if you can reproduce. Alternatively, you could create a copy of the original profile and see if you can narrow down (using this update path) which add-ons are related to (other) add-ons being removed. As it is, I am not aware of any code in Firefox which is /supposed/ to remove add-ons after an upgrade... disable add-ons that are incompatible, yes, but not remove outright. So it seems more likely this is related to one of your 128 add-ons...
Flags: needinfo?(msdobrescu)
Mihai, what information were you able to obtain?
Whiteboard: [closeme 2015-10-20]
I couldn't find the reason, sorry.
Flags: needinfo?(msdobrescu)
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → INCOMPLETE
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