1109716 - No html code seems to be loaded by Firefox; only title is shown in every tab

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[vrivas]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_1) AppleWebKit/600.1.25 (KHTML, like Gecko) Version/8.0 Safari/600.1.25

Steps to reproduce:

I have updated my Firefox in Mac (Yosemite version) to version 34.0.5. 
Once the process was finished, the pages did reload automatically.
As I could not see anything but a white background I tried to open a local html file, and the results was the same.


Actual results:

Every tab in my browser shows the correct title as well as the favicon, but the content of the page is lost. Only a white background is shown.
When I try to see the source code of the page (Ctrl+U) I get an empty file.
The web developer tool shows no error.


Expected results:

Pages should have been correctly loaded and rendered.

Comment 1

[vrivas]

When executing Firefox from console, I get the following messages:
console.error: r2d2b2g: 
  Message: TypeError: gcli.addCommand is not a function
  Stack:
    addCommand@resource://r2d2b2g-at-mozilla-dot-org/gcli/lib/gcli.js:19:3
@resource://r2d2b2g-at-mozilla-dot-org/r2d2b2g/lib/main.js:163:1
CuddlefishLoader/options<.load@resource://gre/modules/commonjs/sdk/loader/cuddlefish.js:129:18
run@resource://gre/modules/commonjs/sdk/addon/runner.js:138:19
startup/</<@resource://gre/modules/commonjs/sdk/addon/runner.js:81:7
Handler.prototype.process@resource://gre/modules/Promise-backend.js:865:23
this.PromiseWalker.walkerLoop@resource://gre/modules/Promise-backend.js:744:7

*************************
A coding exception was thrown in a Promise resolution callback.
See https://developer.mozilla.org/Mozilla/JavaScript_code_modules/Promise.jsm/Promise

Full message: TypeError: gcli.addCommand is not a function
Full stack: addCommand@resource://r2d2b2g-at-mozilla-dot-org/gcli/lib/gcli.js:19:3
@resource://r2d2b2g-at-mozilla-dot-org/r2d2b2g/lib/main.js:163:1
CuddlefishLoader/options<.load@resource://gre/modules/commonjs/sdk/loader/cuddlefish.js:129:18
run@resource://gre/modules/commonjs/sdk/addon/runner.js:138:19
startup/</<@resource://gre/modules/commonjs/sdk/addon/runner.js:81:7
Handler.prototype.process@resource://gre/modules/Promise-backend.js:865:23
this.PromiseWalker.walkerLoop@resource://gre/modules/Promise-backend.js:744:7

*************************
console.error: r2d2b2g: 
  Message: TypeError: gcli.addCommand is not a function
  Stack:
    addCommand@resource://r2d2b2g-at-mozilla-dot-org/gcli/lib/gcli.js:19:3
@resource://r2d2b2g-at-mozilla-dot-org/r2d2b2g/lib/main.js:163:1
CuddlefishLoader/options<.load@resource://gre/modules/commonjs/sdk/loader/cuddlefish.js:129:18
run@resource://gre/modules/commonjs/sdk/addon/runner.js:138:19
startup/</<@resource://gre/modules/commonjs/sdk/addon/runner.js:81:7
Handler.prototype.process@resource://gre/modules/Promise-backend.js:865:23
this.PromiseWalker.walkerLoop@resource://gre/modules/Promise-backend.js:744:7



Hope this helps!

Comment 2

[:Gijs (he/him)]

Does this work if you restart in Firefox's safe mode? ( https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode )

This seems likely to be add-on related.

Comment 3

[vrivas]

(In reply to :Gijs Kruitbosch from comment #2)
> Does this work if you restart in Firefox's safe mode? (
> https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode )
> 
> This seems likely to be add-on related.

Yes, you are right. I always forget the safe mode. 
It works perfectly when disabling the complements.
Thanks a lot.

Comment 4

[:Gijs (he/him)]

Thanks!