Closed Bug 1109833 Opened 10 years ago Closed 9 years ago

Youtube videos won't play on Windows 7

Categories

(Core :: Audio/Video: Playback, defect)

Product:
Core
Component:
Audio/Video: Playback
Version:
37 Branch
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: sydpolk, Unassigned)

Details

This seems specific to my Windows 7 64-bit VM. Turn off e10s. Launch latest Nightly. Verify that mp4 is the correct settting in about:config. Go to YouTube. Click on any video. The youtube portal is too big, and you get a spinner forever. Same video works in Chrome. Works in my Windows 8.1 64-bit VM.
Summary: This video won't play on Windows 7. → Youtube videos won't play on Windows 7
Version: unspecified → 37 Branch
Crashes on the Windows XP VM I have in Mt. View. Need to know how to setup diagnostics.
Please share a specific youtube url which reproduces the problem for you. That's still not very specific, but it's best to reduce what variables we can.
(In reply to Syd Polk :sydpolk from comment #1) > Crashes on the Windows XP VM I have in Mt. View. Need to know how to setup > diagnostics. Note: we don't have MP4 playback support on WinXP. I don't know if we/YouTube fallback to WebM naturally when we don't have MP4 support however.
Well, they are all broken, but here is one: https://www.youtube.com/watch?v=SELDTUaHRxQ As for XP, I am not sure the validity of my test. I was RDC's into a machine in Mt. View. The video started playing and crashed. I can build a VM locally and test it there if we care.
Component: Audio/Video → Audio/Video: Playback
This has been working for a while now.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → WORKSFORME
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