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sendto.mozilla.org / Mozilla Donate page took upwards of 70 seconds to load

NEW
Unassigned
(NeedInfo from)

Status

Websites
donate.mozilla.org
--
blocker
3 years ago
3 years ago

People

(Reporter: stephend, Unassigned, NeedInfo)

Tracking

Details

(Whiteboard: [fromAutomation], URL)

(Reporter)

Description

3 years ago
It's over now (so dry your eyes), but there was a pretty bad "blip" in BSD's response time for https://sendto.mozilla.org/page/contribute/givenow-seq?source=base_url#page-1

Like, of the 70+ seconds variety:

http://www.webpagetest.org/result/141211_H8_5SE/

(Really, I'm just capturing this for the historical record.)

We discovered this vis-a-vie: http://selenium.qa.mtv2.mozilla.com:8080/job/snippets.prod/50119/console (which probably won't survive Jenkins' retention policy, long-term, so here, in short form):

18:11:43 E       AssertionError: Bad URL https://sendto.mozilla.org/page/contribute/givenow-seq?ref=EOYFR2014&utm_campaign=EOYFR2014&utm_source=firefox&utm_medium=snippet&utm_content=SelectAMT_test2#amount-10 found in /3/Firefox/default/default/default/en-US/release/default/default/default/

Comment 1

3 years ago
Simultaneous to that capture it would seem, we saw this alert come through:

You are receiving this email because your Amazon CloudWatch Alarm "sendto.mozilla BSD HealthCheck Alarm" in the US - N. Virginia region has entered the ALARM state, because "Threshold Crossed: 2 datapoints were less than or equal to the threshold (0.5). The most recent datapoints: [0.5, 0.5]." at "Thursday 11 December, 2014 02:10:46 UTC".

View this alarm in the AWS Management Console:
https://console.aws.amazon.com/cloudwatch/home?region=us-east-1#s=Alarms&alarm=sendto.mozilla%20BSD%20HealthCheck%20Alarm

Alarm Details:
- Name:                       sendto.mozilla BSD HealthCheck Alarm
- Description:
- State Change:               OK -> ALARM

Threshold:
- The alarm is in the ALARM state when the metric is LessThanOrEqualToThreshold 0.5 for 60 seconds.

Comment 2

3 years ago
I setup another couple monitors today:
http://opsview.mofoprod.net:3000/viewport/EOY

I have an open ticket with BSD and will be talking with Seth tomorrow after our mofo meeting.
(Reporter)

Comment 3

3 years ago
JP, not sure which resolution, but I'm guessing this particular incident is no longer actionable :-)
Flags: needinfo?(johns)
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