1110126 - Change Reps Portal email

Status: VERIFIED FIXED

(Participation Infrastructure :: Account Help, task)

Description

[Elio Qoshi [:Elio]]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
Build ID: 20141208150535

Steps to reproduce:

Im on the Reps portal still registered under the email [e-mail]
However Ive no access to it anymore and would like to change it to my current one: [e-mail]

Comment 1

[William Reynolds [:williamr]]

Hi Elio, we'll make the change.

Tasos, can you help with this on the Reps Portal? I only have access to do step 2 and there is also a Mozillian user associated with his new email '[e-mail]' that I cannot remove.

1. Remove the Mozillian user '[e-mail]'
2. Change Elio's user account with the emails '[e-mail]' to have '[e-mail]' as the private/bugzilla emails

Comment 2

[Tasos Katsoulas [:tasos]]

Hi Elio,

You should be able to login to the portal with the new email. I am marking this bug as resolved. Please reopen it in case something is not working as expected.

Comment 3

[Elio Qoshi [:Elio]]

Hi Tasos

I think something has been confused here. I see "[e-mail] " is as my email right now there (Im logging in as [e-mail] and am still a visitor)

Can you please double check it? The right email should be "[e-mail]" for everything.

Thanks!

Comment 4

[Tasos Katsoulas [:tasos]]

Hi Elio,

Profile updated. Can you please check? I am leaving this bug open in case something is not working as expected. Feel free to close it otherwise.

Thanks!

Comment 5

[Tasos Katsoulas [:tasos]]

Hey Elio,

Is this resolved or are you still facing problems logging in to the portal?

Thanks!

Comment 6

[Elio Qoshi [:Elio]]

Tasos, this works now, many thanks! :)

Comment 7

[Tasos Katsoulas [:tasos]]

I am really glad that you have access again in the portal :)
Marking this bug as verified.