1110877 - Dial tone is not played when calling

Status: RESOLVED DUPLICATE of bug 1145042

(Firefox OS Graveyard :: Gaia::Dialer, defect)

Description

[Marcela Oniga]

OS version: 2.2.0.0 prerelease
Build no: 39
Build identifier: 20141210040201
Platform version: 37.0a1

Steps to reproduce:
1. Make a phone call but make sure the contact has a different carrier (e.g I use Orange carrier and I called a number that uses Vodafone)


Expected results:
Dialling tone should be played and phone call should be successfully performed.

Actual results:
Dialling tone is not played when calling. However, this is not happening when calling a contact that uses the same carrier.

Note:This is really annoying and I've seen it also on 2.1 version so if someone have time, please investigate.

Comment 1

[Johan Lorenzo [:jlorenzo]]

I also have the Orange carrier (in France) and I have never heard the tones since 2.0. :etienne, explained me that it was carrier dependent. Some carriers don't play the waiting tone when placing a call, so we have to play it on the phone side.

It has never been implemented. Doug, do you think this bug is a good candidate to block dialer-most-wanted?

Comment 2

[Doug Sherk (:drs) (inactive)]

I've had this problem before on AOSP and iOS. I'd like to know if either of them have a solution, so please check this.

Another thing I'd like to know is what the state of the phone call is while dialing, depending on the initial conditions. Specifically,

1. When calling the same carrier and we do get the dialing tones, is the call in the "Connecting" or "Connected" state?
2. When calling different carriers and we don't get the dialing tones, is the call in the "Connecting" or "Connected" state?

Johan, could you look into these please?

Comment 3

[Johan Lorenzo [:jlorenzo]]

I double checked with an Android (4.0 from Samsung), a Blackberry and a feature phone with my SIM card, I am able to hear the dialing tone when calling a number from the same carrier. Actually, I've got this SIM card since 2008 and I've never had this issue before switching to FFOS.

With FFOS, in the phone stays in "Connecting" mode in each of the following case but:
* Orange => Orange: NO dialing tone at all
* Orange => Free Mobile: dialing tone
* Free Mobile => Orange: dialing tone

Tell me if you need more information.

Comment 4

[Johan Lorenzo [:jlorenzo]]

And I forgot one:
* Free Mobile => Free Mobile: dialing tone

Comment 5

[PITARD Anthony]

FFOS 2.1 : 

Orange => Orange no dialing tone
Orange => Free no dialing tone
Orange => SFR no dialing tone

Orange => Orange VOIP (livebox) dialing tone
Orange => SFR VOIP (SFRBox) dialing tone
Orange => Free VOIP (FreeBox) dialing tone

My phone ZTE OpenC Fr

Comment 6

[Johan Lorenzo [:jlorenzo]]

[Tracking Requested - why for this release]:  This is a feature which is breaking the dogfood in some European countries where Orange is present.

Comment 7

[Johan Lorenzo [:jlorenzo]]

I do reproduce this issue on Z3C.

Comment 8

[Johan Lorenzo [:jlorenzo]]

Vivien told me he filed a bug for this, years ago.