1111175 - Randomly Freezing Up of Firefox 34.0.5

Status: RESOLVED INCOMPLETE

(Core :: General, defect)

Description

[April Morone]

Firefox has been randomly freesing up (according to Rigin Oommen).  Gataum Krishna R states that after UNinstalling all outdated Firefox extensions, it worked fine for him.  but Rigin still states that no matter what he tried, it isn't working well for him and is still acting up.  For me, when I reproduced this through the WINE programme on Ubuntu (cus I didn't want to install a Windows OS through a virtual machine at the time to run frefox.exe in interest of time), Firefox crashed on me, as well.  but, only with multiple tabs open and heavy content, which Rigin also experienced.  Sometimes it would for him, and sometimes not.but mainly with heavy content and with mutiple tabs open.  For me it was an issue of later disabling the extenions, and having better graphics, as well, that helped Firefox to work better on my system.  Worth noting, however, is that I also tried these same things on Firefox 35, of muitple tabs open and heavy content per each and every tab, but it didn't free on me.  Therefor, it could be a combination of the extensions, graphics, and hardware.  I did ask them to see about them unchecking the use harfware option in their Firefox browser.  They didn't yet do that, however.  I did.  There seemed to be a difference.

Comment 1

[Rigin Oommen]

Attachment: freeze.png

Approval Request Comment
[Feature/regressing bug #]:
[User impact if declined]:
[Describe test coverage new/current, TBPL]:
[Risks and why]: 
[String/UUID change made/needed]:

Approval Request Comment
[Feature/regressing bug #]:
[User impact if declined]:
[Describe test coverage new/current, TBPL]:
[Risks and why]: 
[String/UUID change made/needed]:

Screenshot of the proposed problem

Comment 2

[April Morone]

Comment on attachment 8536018 [details]
freeze.png

Thank you for adding this attachment for everyone.  :)

Comment 3

[April Morone]

What is the status of this? Has anyone else reproduced this issue?   What was the resukt/outcome of this issue if yes?

Comment 4

[April Morone]

Result*

Comment 5

[Rigin Oommen]

Madam. Sorry I just tried for recovery fixes. But I failed with it.

Comment 6

[Wayne Mery (:wsmwk)]

Does it happen if you have started Firefox in safe mode?

Comment 7

[Rigin Oommen]

Yes. i Tried to run firefox in  both options

1) Restart with addons disabled
2) In safe mode too

But same results are provided.

From My Analysis the browser become slow when heavy websites

Comment 8

[Wayne Mery (:wsmwk)]

Please provide example URLs of what you mean by "heavy websites"

Comment 9

[Rigin Oommen]

Attachment: bug 2.png

Hi 
We can't predict this problem occurrence. From My Browsing Experience the browser become hang when handling heavy websites like

1)https://care.ideacellular.com/wps/myportal/postpaid/home

2) http://www.facebook.com

3) http://andamantourism.weebly.com/

4) http://www.printo.in

Comment 10

[Rigin Oommen]

In the Above comment i attached a screenshot. it shows the problem that is specified here.

Comment 11

[Adrian Florinescu [:aflorinescu]]

Hello all. Seems to me this issue is a bit deprecated. There already exist some issues reported and in evaluation that might be maybe considered similar with this one. However, these issues are reported and logged on latest versions (e.g.42-43-release, 45/46 Nightly, etc.), so if everyone agrees and since I couldn't reproduce any of the above reported behaviors, I would like to mark this issues as Resolved as incomplete.

<< tested on 46.0a1Build ID20151227030239 | Mozilla/5.0 (X11; Linux i686; rv:46.0) Gecko/20100101 Firefox/46.0 >>

Comment 12

[Wayne Mery (:wsmwk)]

Acting on AdrianSV recommendation.
(just to be clear, I never experienced nor tested this before - just a triager in this case)

Comment 13

[Firefox Bug Husbandry Bot]

Moving from Core::Untriaged to Core::General https://bugzilla.mozilla.org/show_bug.cgi?id=1407598