1111198 - Post limit in Article Discussions could not be adjusted, even if added to trusted contributors

Status: RESOLVED WONTFIX

(support.mozilla.org :: Knowledge Base Software, task, P3)

Description

[scootergrisen]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141126041045

Steps to reproduce:

If i go to an article and into discussion and then try and post something.
For example : https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems/discuss/new


Actual results:

Get this message : "You have exceeded the number of threads and replies that can be posted in a given amount of time. Please try again shortly."


Expected results:

I guess there is a limit for 50 post in article discussions per day someone told me but i think 48 hours or something have passed and i still cant post in article discussions.

Someone added me as "trusted contributor" but still the same message.

Also tried logging out and in.

Also i would prefer the message "Please try again shortly" to be changed to something more useful like the amount of time left before the user can post of the total amount of time from the user first gets the message to the user can post again.
"Please try again shortly" sound a bit like 5 minutes to me, but the user have to post something to get the message, so it would be better to show the message at first in stead of the user wasting time on writing and then afterwards finds out the message can't be posted anyway.

Comment 1

[Paul]

Closed as per https://blog.mozilla.org/sumo/2019/06/07/sumo-platform-roadmap/