Geoffrey emails: ---------- Forwarded message ---------- From: Kount Support <firstname.lastname@example.org> Date: Sat, Dec 13, 2014 at 10:00 AM Subject: Kount RIS Certificate - Expiration Notice, Immediate Action Required: Merchant ID #132500 To: Geoffrey MacDougall <email@example.com>, Aaron Chesley <firstname.lastname@example.org>, Seth Reznik <email@example.com> Cc: Kount Support <firstname.lastname@example.org> Dear Kount User: On 2014-12-20 11:50:12, the RIS Certificate, mozilla_prod, #12236885d0 for your merchant ID #132500 will expire. To update your certificate, simply request a new certificate by accessing the Admin tab of the Kount AWC and select RIS Certificates. If a new RIS Certificate is not in place on the expiration date, Kount will not be able to receive your data transmission, which could cause an outage of your fraud coverage. If you have already created and exported a new certificate, be advised you will continue to receive these notifications regarding the certificate referenced above, until the listed expiration date or until the certificate has been revoked. If you have any questions, please contact us by emailing email@example.com or by calling 888-880-2585. Thank you, Kount
We've verified with BSD that this is already complete, and we received the message due to the old cert not yet having been revoked. ------ Seth Reznik 9:01 AM (1 hour ago) to Aaron, JP, Geoffrey I spoke to my team here and this is in reference to the old cert, so it can be ignored. The new cert (which is in place) has a new ID etc. and is good to go. ----------- Aaron J Chesley 9:42 AM (23 minutes ago) to Seth, JP, Geoffrey Seth is correct. I have revoked the old certificate so this message will not be sent again. Aaron
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → FIXED
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