1111880 - [Call home screen]When in a call tapping going to home screen then card view causes home screen to black out for up to 10 seconds

Status: RESOLVED INVALID

(Firefox OS Graveyard :: Gaia::Dialer, defect)

Description

[[:RJ]]

Attachment: logcat_20141215_1400.txt

Description:
When in a call tapping going to home screen then card view closing apps or if blank swiping on the empty screen can causes home screen to black out for up to 10 seconds 


Repro Steps:
1) Update a Flame to 20141215040201
2) Make a call > after call connects tap the home button 
3) Hold home button for card view > close out all open apps 
4) Tap the top of the screen, if screen does not go black pull down notification menu
5) With menu on screen hold home button > swipe card view > on hope screen tap top of screen again 

note: if steps are not yielding result let phone set on home screen for a few moments (5-10 seconds) 


Actual:
(Describe the behavior you actually observed)


Expected:
(Describe the behavior you expected to have observed)

Environmental Variables:
Device: Flame 2.2 (319mb)(Kitkat Base)(Full Flash)
Build ID: 20141215040201
Gaia: e2a3e606675c346b6e6f35351a458040be599b09
Gecko: f14dcd1c8c0b
Gonk: 263b5f41f7733c5577fb101eb4dc8ac5c11cfa8d
Version: 37.0a1 (2.2)
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0


Repro frequency:3/5
See attached:logcat, video clip:https://www.youtube.com/watch?v=jy7cPENQpCs

Comment 1

[[:RJ]]

Actual:
Screen goes black for 5-10 seconds 


Expected:
Screen stays with no black screen 


Issue was  affected in  2.1 flame 
bytes remaining is accurate 

Flame 2.1

Environmental Variables:
Device: Flame 2.1 (319mb)(Kitkat Base)(Full Flash)
Build ID: 20141215001202
Gaia: 97873dca486abf4162a3345e71b375806937bdec
Gecko: ec87f4f41d3d
Gonk: 263b5f41f7733c5577fb101eb4dc8ac5c11cfa8d
Version: 34.0 (2.1)
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

issue is not  affected in  2.0 flame 
there is no way to access the notification tray in this version

Flame 2.0

Environmental Variables:
Device: Flame 2.0 (319mb)(Kitkat Base)(Full Flash)
Build ID: 20141212000203
Gaia: f3b9806f687fbbd7eba6b0e1f6ebb8bde09840ea
Gecko: 32f9fae79b89
Gonk: 263b5f41f7733c5577fb101eb4dc8ac5c11cfa8d
Version: 32.0 (2.0)
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Comment 2

[Johan Lorenzo [:jlorenzo] - On PTO - Back on July 28th]

I think this is by design. The issue here is that your middle finger gets in front of the proximity sensor (located 1/5 of an inch at the left of the front camera). Because of that and as you're in a call, the screen turns off.
I checked, we have the same behavior on a Buri with 1.4.

We might want to change the behavior, I needinfo Carrie to chime in.

Comment 3

[Derek Harris [:DerekH] - Dont need info. Last day 6/5/15]

I agree that this looks like the proximity sensor is being triggered. Waiting on the NI from comment 2 before closing this bug.

Comment 4

[Joshua Mitchell (Inactive)]

Striking QA-Wanted tag because there is already a specific NI to the needed person.

Comment 5

[Carrie Wang [New account: [e-mail]]]

Hi, 

I think in this case it's the proximity sensor. However, I found that if user closes the APP in task manager, the call is still connected. I think this is the weird part. If the APP is killed, how come the call is still working?

Comment 6

[Johan Lorenzo [:jlorenzo] - On PTO - Back on July 28th]

You're able to close the Dialer (called Phone) app but I don't think you're able to close the CallScreen app. You can get back to the callscreen by dragging down the notification panel. Do you think we should change that, Carrie?

Comment 7

[Carrie Wang [New account: [e-mail]]]

Hi Johan,

I retried it on the device and found that the screenshot in the task manager is not the call screen. So it makes sense to keep the call connected in the notification. I think we are fine with the current behavior. Thanks!

Comment 8

[Johan Lorenzo [:jlorenzo] - On PTO - Back on July 28th]

Per comment 7.