1112173 - White screen appears suddenly during browsing on Firefox 34.0.5

Status: UNCONFIRMED

(Core :: Graphics, defect)

Description

[saurabh]

Attachment: ffwhite.png

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141126041045

Steps to reproduce:

I just ran into this issue while browsing with FF 34.0.5.
Laptop is Dell Inspiron 15R running Windows 8.1 x64.
Below is about graphics.
Graphics
--------
Adapter Description: Intel(R) HD Graphics 3000
Adapter Description (GPU #2): NVIDIA GeForce GT 525M
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM: Unknown
Adapter RAM (GPU #2): 1024
Device ID: 0x0116
Device ID (GPU #2): 0x0df5
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
Driver Date: 3-20-2014
Driver Date (GPU #2): 9-13-2014
Driver Version: 9.17.10.3517
Driver Version (GPU #2): 9.18.13.4411
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Subsys ID: 04ca1028
Subsys ID (GPU #2): 04ca1028
Vendor ID: 0x8086
Vendor ID (GPU #2): 0x10de
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0


Actual results:

White screen appeared and made firefox unusable.

Comment 1

[Loic]

Attachment: Capture d'écran 2014-12-14 14.48.24.png

Another report here:
http://forums.mozfr.org/viewtopic.php?f=5&t=121797