1112645 - issue with flash

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[ov20010]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:34.0) Gecko/20100101 Firefox/34.0.1 Waterfox/34.0
Build ID: 20141216184648

Steps to reproduce:

go to this site
http://www.geoportail.gouv.fr/accueil

zoom on some area over France, then click on 'remonter le temps', now choose 'les prises de vues aeriennes', here you might get asked to choose for a zoom level, pick any, it doesn't change anything, then select a year until you see some orange circles on the map. choose one of those circle and then select 'apercu de l'image'


Actual results:

instead of being able to see the image, all you get is a blank black screen


Expected results:

the selected picture should have been shown.

Comment 1

[Loic]

These pictures are delivered as JPEG2000 which is a format not supported by Firefox. Anyway I guess the Flash plugin can support it.

Anyway it works for me. Be sure your plugin is up-to-date (16.0.0.235).

Comment 2

[ov20010]

(In reply to Loic from comment #1)
> These pictures are delivered as JPEG2000 which is a format not supported by
> Firefox. Anyway I guess the Flash plugin can support it.
> 
> Anyway it works for me. Be sure your plugin is up-to-date (16.0.0.235).

tried again today and was working like a charm despite having changed nothing!!
quite curious cause while i wasn't able to see them with firefox, i could using IE.

Comment 3

[ov20010]

well, this ain't still working properly. in fact most of the time i need to try to click on different image (and getting the blank page) until one work where after that everything work.

i just try to go back to ver 33 and at 1st try, the image appeared.
and after updating again to 34, the behavior is still the same, i need a few tries before one image shows up

Comment 4

[Karla Merza [Away. Please needinfo? Brindusa Tot[:brindusat] ]]

Does this issue reproduces on the latest version of Firefox (https://www.mozilla.org/en-US/firefox/new/)?
Please add a screen recording for a better understanding of the bug. You can use this tool http://screencast-o-matic.com/home .
Thank you.

Comment 5

[Karla Merza [Away. Please needinfo? Brindusa Tot[:brindusat] ]]

Hi.
Marking this as Resolved: Incomplete due to the lack of response from the reporter.
Reporter, please feel free to reopen it if you are still having this issue.  
Thank you for your time.