1115353 - Random graphical glitches when scrolling up and down.

Status: RESOLVED INCOMPLETE

(Core :: Graphics, defect)

Description

[cloudbreeder]

Attachment: Picture from Seamonkey 2.31, it is also happening in Firefox 34

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 SeaMonkey/2.31
Build ID: 20141202220728

Steps to reproduce:

Just visiting some news pages, or forums. Its pretty much random and there is no specific page where it is happening repeatedly.

Bug occurs in both Seamonkey 2.31 and FF 34 in Windows 8.1.
Firefox 34 and Seamonkey running on kubuntu works fine.


Actual results:

There occur strange colored shapes on the website. They change color, size and shape when scrolling up and down, sometimes there are also just white bars across the website (like in the attached picture). It is only appearing in one browser tab at a time. 
When I switch  to desktop or another tab the issue vanishes most of the time.


Expected results:

No strange shapes and colors.

Comment 1

[Loic]

type about:support in the location bar and paste the section "graphics".

Comment 2

[cloudbreeder]

Here it is:

Graphics
Adapter Description	ASUS R9 280X Series
Adapter Drivers	aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM	3072
ClearType Parameters	Gamma: 2200 Pixel Structure: R
Device ID	0x6798
Direct2D Enabled	true
DirectWrite Enabled	true (6.3.9600.17415)
Driver Date	12-6-2013
Driver Version	13.251.0.0
GPU #2 Active	false
GPU Accelerated Windows	1/1 Direct3D 11 (OMTC)
Subsys ID	30061043
Vendor ID	0x1002
WebGL Renderer	Google Inc. -- ANGLE (ASUS R9 280X Series Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote	true
AzureCanvasBackend	direct2d
AzureContentBackend	direct2d
AzureFallbackCanvasBackend	cairo
AzureSkiaAccelerated	0

Comment 3

[Loic]

Clearly GPU issues, read http://www.tomshardware.co.uk/answers/id-1973952/asus-280x-dc2t-severe-artifacting.html

You should update your graphics drivers and play with the GPU settings.

Comment 4

[Loic]

This link could help, maybe: http://www.asus.com/us/Graphics_Cards/R9280XDC2T3GD5/HelpDesk_Download/

Or check the AMD support website for the drivers.

Comment 5

[YF (Yang)]

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Comment 6

[Justin [:JW_SoftvisionQA]]

Did the above comments solve this issue?

Comment 7

[Justin [:JW_SoftvisionQA]]

I will close this issue due to lack of response by the reporter.