no Pictures in Gallery. only black screen shown. for approx. 24h



4 years ago
8 months ago


(Reporter: mozilla, Unassigned)


Firefox Tracking Flags

(Not tracked)




4 years ago
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141127110442

Steps to reproduce:

1. updated an Alcatel Onetouch Fire E from 1.3 to 2.0 (official update)
2. opened gallery
3. seeing all thumbnails
4. touching on one
5. shows black instead of picture

Actual results:

instead of showing the picture it shows a black screen.

Expected results:

the selected picture should be in fullscreen

Comment 1

4 years ago
also interesting:

- freshly taken picture in camera app is not shown as thumbnail.
- it seems it also takes no pictures
- contacts activity to take picure ends in black screen also

any ideas? mum got this phone to christmas and pictures of grandchildren are essential use case ;o)

Comment 2

4 years ago
24h later it is working again. I don't know why. the blue bar for "still working" in the gallery was off, but it wasnt working but now many hours later it does. so for normal people its still an issue and i will change the title, so maybe someone else can add info to it if the same occurs on other fire e too.

we noticed, that the fire e uses different update channels. mine was:


4 years ago
Summary: no Pictures in Gallery. only black screen shown. → no Pictures in Gallery. only black screen shown. for approx. 24h

Comment 3

8 months ago
Firefox OS is not being worked on
Last Resolved: 8 months ago
Resolution: --- → WONTFIX
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