Firefox sync logs in, then does nothing at all

RESOLVED INCOMPLETE

Status

()

Firefox
Sync
RESOLVED INCOMPLETE
3 years ago
3 years ago

People

(Reporter: Mark, Unassigned)

Tracking

34 Branch
x86_64
Linux
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141127110442

Steps to reproduce:

- Install ubuntu 14.10, dist-upgrade, open Firefox 34.0
- Log in to Firefox sync succesfully, select what to sync
- Click 'sync now', expect my bookmarks or at least any message.


Actual results:

Nothing at all. No bookmarks appear, no message of any kind, nothing in about:sync-log.
(Reporter)

Comment 1

3 years ago
I have 'solved' the problem by completely purging Firefox and reinstalling.

It's still a bug but I imagine it'll be really hard to reproduce now... Low priority I guess.

Comment 2

3 years ago
(In reply to Mark from comment #1)
> I have 'solved' the problem by completely purging Firefox and reinstalling.
> 
> It's still a bug but I imagine it'll be really hard to reproduce now...

Yes. :-(

Do you still have the old sync log?
Component: Untriaged → Sync
Flags: needinfo?(mdilligaf+ff)
(Reporter)

Comment 3

3 years ago
If you mean about:sync-log then it was empty; if there's some other log then I wasn't aware of it and it's most probably gone.
Flags: needinfo?(mdilligaf+ff)

Comment 4

3 years ago
OK... let's close this for now, and if you see this again, please let us know and reopen. In that case, please also check the browser console (Tools > web developer > browser console) for messages related to sync.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → INCOMPLETE
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