Open Bug 1116757 Opened 6 years ago Updated 4 months ago
Notifications do not open Thunderbird Activity Manager to show an imap error
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:34.0) Gecko/20100101 Firefox/34.0 Build ID: 20141126041045 Steps to reproduce: My setup: Thunderbird is configured for an IMAP mail account. The Action: - Deleting a mail folder on the mail account resulted in the mail server responding with an error message. - This error message is conveyed to the user through OSX Notifications, i.e. the error message is first displayed as a banner and then shown in Notification Center item. This is configuration dependent. The error message text is incomplete. See screenshot - User clicks on the banner or the Notifications Center item associated with the error message Actual results: Nothing. Therefore the user can not easily read the full error message. Expected results: Thunderbird Activity Manager should open and should display the complete error message.
The basic idea is that error messages from an IMAP server should be conveyed to the user immediately and completely. This is not guaranteed since Thunderbird uses OS X Notifications. First, OS X Notifications are limited in length. Therefore most error messages will be truncated and therefore not displayed completely. Second, the user may even disable Notifications altogether. In this configuration, the user is not provided information about the error at all. Last, even if Notifications are enabled, clicking on the Notification does not effect the display of the complete error message.
Summary: OS X Notifications do not open Thunderbird Activity Manager → Notifications do not open Thunderbird Activity Manager to show an imap error
Same issue in Mac OS X 10.9.5
Issue still exists in 10.10.2
4 years ago
Duplicate of this bug: 1307518
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