1118421 - [Dialer][SIM PIN] - User is unable to change SIM PIN via the dialer unless SIM PIN is enabled in settings; gives misleading error message

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Gaia::Dialer, defect)

Description

[Joshua Mitchell (Inactive)]

Attachment: logcat_20150106_1122.txt

Description:
When attempting to change the SIM PIN from the dialer app, the SIM will not be changed unless the SIM PIN is currently enabled in Settings > SIM Manager > SIM Security. After attempting to change the PIN the user encounters a misleading / incorrect error message of "The old PIN you typed is not correct" (even though it was). 

Repro Prerequisite: SIM PIN 'NOT' enabled under Settings > SIM Manager > SIM Security

Repro Steps:
1) Update a Flame to 20150106010234
2) Start Dialer App
3) send **04*1234*6789*6789# (would change your PIN code from "1234" to "6789", update 1234 or 6789 as needed for your SIM)

Actual:
"The old PIN you typed is not correct" error message is given

Expected:
 The SIM PIN will be changed to the new desired PIN 
<OR> an accurate error message indicating that the SIM PIN must be enabled to change it via dialer

Environmental Variables:
Device: Flame Master (2.2 KK, Nightly, Full-flashed)
Build ID: 20150106010234
Gaia: b77e0d56d197e0ee02d801a25c784130d888c9db
Gecko: 2a193b7f395c
Gonk: a814b2e2dfdda7140cb3a357617dc4fbb1435e76
Version: 37.0a1 (Master)
Firmware Version: V18D
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0

Repro frequency: 5/5
Link to relevant test case: https://moztrap.mozilla.org/manage/case/14361/
See attached: logcat, screenshot

This issue DOES Reproduce in 2.1, 2.0, 2.2 (V188-1)

Actual Results: Can not change SIM PIN via Dialer, gives "The old PIN you typed is not correct. 3 retries left." message every time. (even subsequent tries show '3')


Device: Flame 2.1 (Flame KK - Nightly - Full Flashed)
Build ID: 20150105001204
Gaia: 73be51f998031f06db0cd660c0e388fa621c9f4c
Gecko: 05dd053f1d90
Gonk: a814b2e2dfdda7140cb3a357617dc4fbb1435e76
Version: 34.0 (2.1)
Firmware Version: V18D
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Device: Flame 2.0 (Flame KK - Nightly - Full Flashed)
Build ID: 20150105000200
Gaia: 3c9bb36d9ade1a0acd5e1d6cbb5057be7f5ad484
Gecko: 93f5c85a1d31
Gonk: a814b2e2dfdda7140cb3a357617dc4fbb1435e76
Version: 32.0 (2.0)
Firmware Version: V18D
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Device: Flame Master (V188-1 Flame KK - Nightly - Full Flashed)
Build ID: 20150105010205
Gaia: c2bf20d23851d5fda9f8f0ef0267db5f49152376
Gecko: 636498d041b5
Gonk: a814b2e2dfdda7140cb3a357617dc4fbb1435e76
Version: 37.0a1 (Master)
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0

-----------------------------------------------------------------------

In base 165-only (1.4) The device will not change the PIN but will give a more accurate error message of "Unsuccessful. Enable SIM/RUIM LOCK"

Device: Flame 1.4
Build ID: 20140814202332
Gaia: 129211661489feb60bbd6772a44081d23b374f17
Gecko: 1483bd406aad0b3b9e3bdb75c5238b787b5a0cd6
Version: 30.0 (1.4)
Firmware Version: V165
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0

Comment 1

[Joshua Mitchell (Inactive)]

Attachment: Old Pin.png

Comment 2

[Peter Bylenga [:PBylenga]]

Not going to nominate to block, not a regression although a bad user UX.

Comment 3

[Joshua Mitchell (Inactive)]

This also occurs in 3.0

Device: Flame 3.0
Build ID: 20150204010225
Gaia: dfebaaa8aab43470f482d09d71137bab840c3ae9
Gecko: 0c2f7434c325
Gonk: e7c90613521145db090dd24147afd5ceb5703190
Version: 38.0a1 (3.0)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:38.0) Gecko/38.0 Firefox/38.0

Comment 4

[BMO Automation]

Firefox OS is not being worked on