1118494 - Unable to send (verification) email to address that once bounced

Status: RESOLVED FIXED

(addons.mozilla.org Graveyard :: Administration, defect)

Description

[Alex Vallat]

User Agent: Mozilla/5.0 (Android; Tablet; rv:34.0) Gecko/34.0 Firefox/34.0
Build ID: 20141218164527

Steps to reproduce:

The email address associated with my mozilla.org account (mozilla at alex dot vallat dot name) temporarily stopped working, and returned bounce failures to servers sending email to it. After the email account was fixed, AMO still won't send email to that address. It must have been marked as not-working by some part of the AMO system.

I tried changing the address on my account to (mozilla2 at alex dot vallat dot name), which worked fine. I then changed it back to the original (mozilla at alex dot vallat dot name), but received no verification mail.


Actual results:

No mail is sent to the address that previously bounced (even though that address works fine now and does not bounce)


Expected results:

Changing the address should clear any not-working flag or block and re-attempt sending of verification email.

Comment 1

[Wil Clouser [:clouserw]]

Yes, this is in the blocklist.  It failed on Dec 20th with:

> 550 No Such User Here

I've removed it from the blacklist.

Comment 2

[Alex Vallat]

Thank you, I can confirm that I have now been able to successfully change my account back to that email address.