1118645 - browsing addon from the addon manager hangs thunderbird

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[Massimo]

Attachment: ThundAddOns1.png

User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141126041045

Steps to reproduce:

Open add on manager
go to Get Add-ons
click on More ways to customize -> Browse all add-ons



Actual results:

The browse add on tab open with a blank page for a couple of seconds then Thunderbird crash but the process is still opened therefore to re-open thunderbird I have first to close the process then restrat it


Expected results:

the add-on web page should have opened in Thunderbird.

I am attaching a screenshot of my add-ons

Comment 1

[Wayne Mery (:wsmwk)]

Massimo, do you see this problem when using versoin 38 beta from http://www.mozilla.org/en-US/thunderbird/channel/

Comment 2

[Massimo]

yes.. as soon as I click on "browse all add-ons then thunderbird IDE close but the process is still opened.  Because I am not using thunderbird as my default application, what I'll do is to totally uninstall it and then installing it without any add-ons and see if the problem persist.

what do you think?

Comment 3

[Wayne Mery (:wsmwk)]

(In reply to Massimo from comment #2)
> yes.. as soon as I click on "browse all add-ons then thunderbird IDE close
> but the process is still opened.  Because I am not using thunderbird as my
> default application, what I'll do is to totally uninstall it and then
> installing it without any add-ons and see if the problem persist.
> 
> what do you think?

sure

If it still hangs, then see https://developer.mozilla.org/en-US/docs/How_to_get_a_stacktrace_with_WinDbg

Comment 4

[Wayne Mery (:wsmwk)]

Massimo, We will need a stacktrace.
Also, if you skip step 1 or 2 does the problem still reproduce?

1. Open add on manager
2. go to Get Add-ons
3. click on More ways to customize -> Browse all add-ons

Comment 5

[Massimo]

Hi Wayne,

after latest releases I cannot replicate this issue any more so I think it is safe to close this ticket.

I will mark it as resolved.