silverlight player crashes in Mac

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
4 years ago
2 years ago

People

(Reporter: pratikraj.david, Unassigned)

Tracking

34 Branch
All
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

4 years ago
Created attachment 8545259 [details]
Screen Shot 2014-10-17 at 4.18.54 pm.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141126041045

Steps to reproduce:

The Silver-light player crashes when we switch the player to full screen mode while the video is playing or even if . We have our own portal to stream videos.

It happens on all Mac OS versions. We are facing this issue on the Silver-light version – 5.1.30514.0.


Actual results:

When trying to maximize screen while playing a video. The silver light player crashed.


Expected results:

It should have gone to a full screen mode.
(Reporter)

Updated

4 years ago
Severity: normal → critical
Component: Untriaged → Search
OS: Windows 7 → Mac OS X
Priority: -- → P1
Hardware: x86_64 → All

Comment 1

4 years ago
(In reply to David from comment #0)
> The Silver-light player crashes when we switch the player to full screen
> mode while the video is playing or even if . We have our own portal to
> stream videos.
> 
> It happens on all Mac OS versions. We are facing this issue on the
> Silver-light version – 5.1.30514.0.

So far this sounds like a Silverlight issue. Why do you think it's a Firefox issue?
Component: Search → Plug-ins
Flags: needinfo?(pratikraj.david)
Priority: P1 → --
Product: Firefox → Core
(Reporter)

Comment 2

4 years ago
Yes, At first i thought it was an issue with Silverlight and raised a case with microsoft and confirmed that it is not an issue with silverlight. So i had raised it with Mozilla.
Flags: needinfo?(pratikraj.david)

Comment 3

4 years ago
(In reply to David from comment #2)
> Yes, At first i thought it was an issue with Silverlight and raised a case
> with microsoft and confirmed that it is not an issue with silverlight. So i
> had raised it with Mozilla.

Can you link to this issue? How is silverlight crashing not a silverlight issue? :-)
Flags: needinfo?(pratikraj.david)

Comment 4

2 years ago
Marking this as Resolved: Incomplete due to the lack of response from the reporter.
If anyone can still reproduce it on latest versions, feel free to reopen the issue and provide more information. Thanks
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE

Updated

2 years ago
Flags: needinfo?(pratikraj.david)
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