Hello: Users not offered Facebook comment option if they aren't previously logged in

RESOLVED WONTFIX

Status

www.mozilla.org
Pages & Content
RESOLVED WONTFIX
3 years ago
3 years ago

People

(Reporter: rbillings, Unassigned)

Tracking

Development/Staging
x86
Mac OS X

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [kb=1623659] , URL)

(Reporter)

Description

3 years ago
If users are logged into Facebook, clicking the Hello FB button opens a comment modal. If users are not logged in, they get the [appropriate] log in form for FB. However, after clicking 'log in' the sharing count is increased and no comment form is offered to the user. The "Like" is registered on the FB activity history.

Google+ and Twitter both have areas for users to log in & add comments at the same time.
(Reporter)

Comment 1

3 years ago
Once users are logged in, they can click to share again & at that time get the comment form- so they do have that option.
Whiteboard: [kb=1623659]

Comment 2

3 years ago
I don't think we can alter this behavior, as it's controlled by Facebook. We are simply including JavaScript from a Facebook endpoint. Like/Share button behavior is controlled by that script.
(Reporter)

Comment 3

3 years ago
Confirmed this behavior repros on other FB share widgets.

Comment 4

3 years ago
As we can't affect behavior of the FB widget, can we close this bug out?
(Reporter)

Updated

3 years ago
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → WONTFIX
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