Downloaded up date and Thunderbird does no work correctly. Cannot access email accounts.

RESOLVED INCOMPLETE

Status

Thunderbird
Untriaged
RESOLVED INCOMPLETE
3 years ago
3 years ago

People

(Reporter: Terry, Unassigned)

Tracking

30 Branch
x86_64
Windows 8.1

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141126041045

Steps to reproduce:

Downloaded update& installed.


Actual results:

Cannot access email accounts.  Just a blank screen with blank tab in upper left corner.


Expected results:

Program should have opened correctly.

Comment 1

3 years ago
Tried with thunderbird.exe -safe-mode? (Help | Restart with addons disabled)
Using the en-US version of thunderbird?

Comment 2

3 years ago
Terry has not replied, so there's nothing more we an do.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Component: Installer → Untriaged
Resolution: --- → INCOMPLETE
(Reporter)

Updated

3 years ago
Whiteboard: Tired some suggestions to no avail. Then one day Thunderbird sarted correctly. With these exceptions: I cannot add Lightning; Recipients in"To" in the address bar are in red.address ba

Comment 3

3 years ago
Reporter 
1. better to put your information in "Additional Comments", not Whiteboard :)
2. please respond to comment 1
3. You probably need to update lightning
4. Please post only one issue per bug report.

[Tried] some suggestions to no avail.  Then one day Thunderbird sarted correctly.  With these exceptions: I cannot add Lightning;  Recipients in"To" in the address bar are in red.address ba
Whiteboard: Tired some suggestions to no avail. Then one day Thunderbird sarted correctly. With these exceptions: I cannot add Lightning; Recipients in"To" in the address bar are in red.address ba
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