1120134 - broken styling and user interaction

Status: RESOLVED DUPLICATE of bug 1124426

(Firefox OS Graveyard :: Gaia::E-Mail, defect)

Description

[Adrian Aichner [:anaran]]

for the last two successive nightly updates interaction with the email app is almost impossible.

1. e.g. inbox message list cannot be scrolled or items clicked, except by trial and error with large physical offsets on screen.
2. german text "Keine Nachrichten in diesem Ordner" is displayed even for language choice english/US, meaning "No messages in this folder".
3. No unread message count is displayed.
4. Search Mail field cannot be interacted with


Runtime Info

ADB is root: yes

DevTools restricted privileges: no
appid	{3c2e2abc-06d4-11e1-ac3b-374f68613e61}
apptype	b2g
vendor	Mozilla
name	B2G
version	2.2.0.0-prerelease
appbuildid	20150110010205
platformbuildid	20150110010205
platformversion	37.0a1
geckobuildid	20150110010205
geckoversion	37.0a1
changeset	bb8d6034f5f2
locale	en-US
os	B2G
hardware	qcom
processor	arm
compiler	eabi
brandName	
channel	nightly
profile	default
dpi	254
useragent	Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0
width	320
height	569

Comment 1

[Adrian Aichner [:anaran]]

Attachment: Broken Email Styling (e.g. Inbox)

Comment 2

[Adrian Aichner [:anaran]]

email inbox ui displays normally again today without software update.
I will try to watch out for what causes the ui issues, but it might not be reproducible under all circumstances.

Comment 3

[James Burke [:jrburke]]

I just flashed latest nightly master and do not see it, and given comment 2, seems like it was a transient issue. Will close for now but we can reopen if reproducible later.

Comment 4

[Adrian Aichner [:anaran]]

Attachment: 2015-01-20-10-42-53.png

Same message listed repeatedly ad nauseum.

Comment 5

[James Burke [:jrburke]]

This might be the same problem as bug 1124426, so relating the bugs together. Targeting a cache fix, likely will have something up for review tomorrow.

Comment 6

[James Burke [:jrburke]]

The first image looks a lot like what was happening in bug 1124426, so going to mark this as a duplicate to that bug (even though this one was filed first, we were able to track the problem with more info on the other bug). The fix is now in master, and I have asked for 2.2 uplift, which given the runtime info is the release you are on.

If you get a gaia update after that 2.2 uplift happens and this issue still shows up, please comment here and we will dig into it more. 

I am a bit concerned that the duplicate message issue might be a separate issue, but we had some other backend fixes recently that should also uplift to 2.2, and would be good to have all those on the device to see how it behaves.

If it does show up after the update, the runtime info above is helpful to show the version/changeset as well as an `adb logcat` dump so we can see if there are any interesting errors or flow information in the log.

The "A log of what was happening around the time the problem happened" section of this page has details on how to capture the logcat information:
https://wiki.mozilla.org/Gaia/Email/RequiredBugInfo

Comment 7

[Andrew Sutherland [:asuth] (he/him)]

Actual duplicate messages is bug 886534 which has a fix coming very soon but is not yet fixed.