[FFOS2.0][Woodduck][3rd APK][ConnectA2 V017h] The connectA2 disconnected from the network sometimes.

RESOLVED WONTFIX

Status

Tech Evangelism
Preinstalled B2G Apps
P2
normal
RESOLVED WONTFIX
4 years ago
3 years ago

People

(Reporter: sync-1, Assigned: dev, NeedInfo)

Tracking

(Blocks: 1 bug)

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(10 attachments)

8.34 MB, application/octet-stream
Details
8.34 MB, application/octet-stream
Details
8.34 MB, application/octet-stream
Details
9.54 MB, application/octet-stream
Details
15.51 KB, image/png
Details
8.34 MB, application/octet-stream
Details
9.54 MB, application/octet-stream
Details
15.51 KB, image/png
Details
4.80 MB, application/octet-stream
Details
1.14 MB, application/pdf
Details
(Reporter)

Description

4 years ago
Created an attachment (id=1110414)
 picture 
 
 PR Reporter:邢艳
 contact:0752-2639551(61551)
 		
 
  DEFECT DESCRIPTION:
 > The connectA2 disconnected from the network sometimes. 
 
  REPRODUCING PROCEDURES:
 1.Register and login connectA2 normally;
 2.Refresh to get contacts from phonbook, after a while, check the status is "waiting for network", and connectA2 can't be used.--KO
 PS:At the sametime, can browser a website by the network, it proves that the network is OK.
 
  EXPECTED BEHAVIOUR:
 >The connectA2 shouldn't disconnected from the network.
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
 
  REPRODUCING RATE:
 
  For FT PR, Please list reference mobile's behavior:
(Reporter)

Comment 1

4 years ago
Created attachment 8548084 [details]
MTKLOG NEW-PART2
(Reporter)

Comment 2

4 years ago
Created attachment 8548089 [details]
MTKLOG NEW-PART2
(Reporter)

Comment 3

4 years ago
Created attachment 8548097 [details]
MTKLOG NEW-PART2
(Reporter)

Comment 4

4 years ago
Created attachment 8548099 [details]
MTKLOG NEW-PART1
(Reporter)

Comment 5

4 years ago
Created attachment 8548101 [details]
picture
(Reporter)

Comment 6

4 years ago
Created attachment 8548106 [details]
MTKLOG NEW-PART2
(Reporter)

Comment 7

4 years ago
Created attachment 8548108 [details]
MTKLOG NEW-PART1
(Reporter)

Comment 8

4 years ago
Created attachment 8548109 [details]
picture
(Reporter)

Comment 9

4 years ago
Created attachment 8548110 [details]
mtklog
Component: Gaia → Preinstalled B2G Apps
Product: Firefox OS → Tech Evangelism
Norry, could you please have someone to do branch check?
Flags: needinfo?(fan.luo)
Keywords: qawanted

Updated

4 years ago
Blocks: 1054172
Flags: needinfo?(fan.luo)
Keywords: qawanted

Comment 11

4 years ago
Hi Reporter:

Please read & follow P9 & P10 in attached process for App issue submission, for example:

1. set correct product and component
2. cc right people in the beginning (pls update this one, too)
3. confirm in issue description: if this can be reproduced w/ Mozilla reference device (ex: Flame), or reference image like Mozilla 2.0m build (pls also update this now if not mentioned in above)

Thanks.

Comment 12

4 years ago
Created attachment 8549612 [details]
App issue submission process (P9 & P10)

Updated

4 years ago
Flags: needinfo?(sync-1)
(Assignee)

Comment 13

4 years ago
FYI: http://www.connecta2.im/FAQ-ENG-12.php

Br,

Juanma
(Assignee)

Comment 14

4 years ago
Production device?
FFOS version?

Thanks in advance,

Juanma
(Reporter)

Comment 15

4 years ago
Dears,
  The Reference phone:  Fire E 2.0 has same behavior
  Test country:  France can not reproduce.

Comment 16

3 years ago
I have been able to confirm this bug on a Flame running 2.0, but not yet on a 2.1 or 2.2 build 

@ Juanma - Can you please provide us with a comment regarding this bug?
Assignee: nobody → dev
Blocks: 1091093
Status: NEW → ASSIGNED
Flags: needinfo?(dev)
(Assignee)

Comment 17

3 years ago
Sorry, we cannot give support for FFOS development versions.
Flags: needinfo?(dev)

Updated

3 years ago
Status: ASSIGNED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → WONTFIX
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