Closed
Bug 1121674
Opened 9 years ago
Closed 8 years ago
FF crashes on XP when playing with the file list (open, rename on an image file) on a web image "right-click|save image as"
Categories
(Core :: JavaScript Engine, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: stargate, Unassigned)
Details
(Keywords: crash)
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:34.0) Gecko/20100101 Firefox/34.0 Build ID: 20141126041045 Steps to reproduce: Right-click on a web image and select "Save image as"; A window opens to chose the destination folder; Chose one image file in the open window file list and try to : 1- open it 2- rename it Actual results: FF crashes Expected results: 1- image openned 2- image renamed
Comment 1•9 years ago
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Can you go to about:crashes and copy/paste the crash IDs that you've reported for this crash? Thanks!
Comment 2•9 years ago
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(fwiw, I can't reproduce this on my Windows XP vm, unfortunately)
bp-db90a82c-3537-4b5f-8e29-e93e72150115 14-01-2015 21:47 bp-719afded-43d9-4553-8523-c7fa92150115 14-01-2015 21:29 bp-781a156d-4904-4cae-8d12-62d272150114 14-01-2015 15:52 bp-9bff1aae-35c3-4b08-9859-ad36b2150114 14-01-2015 15:51 bp-9c104286-e20c-47ed-96cc-140352150101 01-01-2015 16:00 bp-73e868be-058b-4733-a647-82fe22141227 27-12-2014 12:34 bp-20df6b4c-2f36-42df-a1bf-9a84e2141208 08-12-2014 14:47 bp-0468f172-e42a-49fc-b2f7-f35c82141208 08-12-2014 14:29
Flags: needinfo?(stargate)
The two last crashes happened only by clicking on an image file name in the list ! had no time to right-click on it !!!
Comment 5•9 years ago
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Those are a lot of different-looking crashes... all but https://crash-stats.mozilla.com/report/index/73e868be-058b-4733-a647-82fe22141227 involve the JS engine, so tentatively moving this there. What web page does this happen on?
Flags: needinfo?(stargate)
Updated•9 years ago
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Component: Untriaged → JavaScript Engine
Product: Firefox → Core
ALL pages ! I did it again : I chose an image at random on a google search in the "Image" tab and did a right-click on it, the context menu (CM) comes but NO menu item can be chosen from it ! The CM is frozen ! I had to chose another opened Firefox window and go back to make the CM disapear but then... FF crashes !!! bp-a7c8643d-ac3e-459e-905a-b54c22150115 15-01-2015 14:55
Flags: needinfo?(stargate)
Precision: When I right-click (RC) on the image and select "save image as"; the "save as" window opens. I then select a jpg file in the file list and then, the CM froze...
Re precision : ...I then select a jpg file in the file list and RC on it. Then, the CM froze... Ps: you should add a "edit/modify" option on the posts so we don't have to add new one each time...
Comment 9•8 years ago
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Sorry for the late response: this got triaged to our team, but still fell through the cracks somehow. In my experience, this many diverse stacks on a single machine points more towards flakey hardware than a software fault. Most of these crashes are in the middle of a heap or stack traversal of some sort. A number of people with similarly diverse stacks have found memory errors by running memtest86 [1] for a few hours. Is this still reproducing? If so, could you try running memtest86 on the machine? 1- http://www.memtest86.com/download.htm
Flags: needinfo?(stargate)
Reporter | ||
Comment 10•8 years ago
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Hi Terrence, No ! The issue is gone since ?... long ago ! Many thanks and Happy New Year ! Bnoit
Flags: needinfo?(stargate)
Comment 11•8 years ago
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Resolving per comment #10.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → WORKSFORME
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Description
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