Closed Bug 1121674 Opened 9 years ago Closed 8 years ago

FF crashes on XP when playing with the file list (open, rename on an image file) on a web image "right-click|save image as"

Categories

(Core :: JavaScript Engine, defect)

Product:
Core
Component:
JavaScript Engine
Version:
34 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: stargate, Unassigned)

Details

(Keywords: crash) 

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141126041045

Steps to reproduce:

Right-click on a web image and select "Save image as";
A window opens to chose the destination folder;
Chose one image file in the open window file list and try to :
1- open it
2- rename it


Actual results:

FF crashes


Expected results:

1- image openned
2- image renamed
Can you go to about:crashes and copy/paste the crash IDs that you've reported for this crash? Thanks!
Severity: normal → critical
Flags: needinfo?(stargate)
Keywords: crash
(fwiw, I can't reproduce this on my Windows XP vm, unfortunately)
The two last crashes happened only by clicking on an image file name in the list ! had no time to right-click on it !!!
Those are a lot of different-looking crashes... all but https://crash-stats.mozilla.com/report/index/73e868be-058b-4733-a647-82fe22141227 involve the JS engine, so tentatively moving this there.

What web page does this happen on?
Flags: needinfo?(stargate)
Component: Untriaged → JavaScript Engine
Product: Firefox → Core
ALL pages ! I did it again :

I chose an image at random on a google search in the "Image" tab and did a right-click on it,

the context menu (CM) comes but NO menu item can be chosen from it ! The CM is frozen ! 

I had to chose another opened Firefox window and go back to make the CM disapear but then... FF crashes !!!

bp-a7c8643d-ac3e-459e-905a-b54c22150115	15-01-2015	14:55
Flags: needinfo?(stargate)
Precision:

When I right-click (RC) on the image and select "save image as"; the "save as" window opens. I then select a jpg file in the file list and then, the CM froze...
Re precision :

...I then select a jpg file in the file list and RC on it. Then, the CM froze...

Ps: you should add a "edit/modify" option on the posts so we don't have to add new one each time...
Sorry for the late response: this got triaged to our team, but still fell through the cracks somehow.

In my experience, this many diverse stacks on a single machine points more towards flakey hardware than a software fault. Most of these crashes are in the middle of a heap or stack traversal of some sort. A number of people with similarly diverse stacks have found memory errors by running memtest86 [1] for a few hours.

Is this still reproducing? If so, could you try running memtest86 on the machine?

1- http://www.memtest86.com/download.htm
Flags: needinfo?(stargate)
Hi Terrence,

No ! The issue is gone since ?... long ago !

Many thanks and Happy New Year !

Bnoit
Flags: needinfo?(stargate)
Resolving per comment #10.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → WORKSFORME
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