1122010 - trash folder is missing, can not delete mails anymore

Status: NEW

(MailNews Core :: Backend, defect)

Description

[Martin Husemann]

Attachment: screen shot (not) showing the missing trash folder

My thunderbird just updated to:

    Version: 31.4.0
    User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.4.0

and this lost the trash folder. I can not delete mails anymore.

I am using smtp/pop3 to a local server, several accounts sharing the same local inbox.

Comment 1

[Martin]

Hi,

are you german?
Please try to copy a Trash-file and a Trash.msf file from a pop3 account to Local Folders. 
In Detail (german):
* Thunderbird starten => Alt => Hilfe => Informationen zur Fehlerbehebung => Profilordner: "Ordner anzeigen" klicken
* Windowsexplorer öffnet sich
* Thunderbird beenden
* Im Windowsexplorer die Dateien Trash und Trash.msf aus einem Unterordner "Mail/pop.%servername%" nach "Local Folders" kopieren
* Thunderbird neu starten
hat das Abhilfe geschaffen?
Did this help?

Comment 2

[Martin Husemann]

Yes, that did fix it!
There was a "Trash.msf" file in "Loccal Folders", but no "Trash".

Comment 3

[Martin]

Hi, 
just to be on the save side: you should delete the old "...\Mail\Local Folders\Trash.msf" file (when Thunderbird is closed). 
Thunderbird will create a new file and you will loose no data.

Comment 4

[Wayne Mery (:wsmwk)]

This does not block development. Therefore, not severity=blocker.

iirc, we have a backend or account bug about this