1122034 - "Manage message filter" severly crashes LXDE desktop environment [linux X]

Status: RESOLVED INCOMPLETE

(Thunderbird :: Filters, defect)

Description

[David Hedlund]

Attachment: thunderbird.txt

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141205053944

Steps to reproduce:

For account Y (non-default) I added a rule under "Tools - Message Filters":

  * Match all of the following: "From" "contains" "X"
  * Perform these actions: "Move message to" "X"


Actual results:

When I send a message from account Y to account X, my desktop environment, LXDE crashes. I'm then logged out and cannot log in again.



Expected results:

The filter should have worked without producing this error.

Comment 1

[:aceman]

There should be no way TB could kill your desktop environment. There must bu some lower level culprit causing it. Is your desktop accelerated via graphics card? Some OpenGL effects/compositing window manager? In TB try going into options->advanced->general->config editor, find preference layers.acceleration.disabled and set it to true. Then restart TB and try your use case.

Are you sure the crash only happens when the filter triggers? Or can it be reproduced just by receiving a message and getting the new mail notification slide?

Comment 2

[David Hedlund]

"In TB try going into options->advanced->general->config editor" Where do I find options?

Comment 3

[David Hedlund]

(In reply to :aceman from comment #1)
> There should be no way TB could kill your desktop environment. There must bu
> some lower level culprit causing it. Is your desktop accelerated via
> graphics card? Some OpenGL effects/compositing window manager? In TB try
> going into options->advanced->general->config editor, find preference
> layers.acceleration.disabled and set it to true. Then restart TB and try
> your use case.
> 
> Are you sure the crash only happens when the filter triggers? Or can it be
> reproduced just by receiving a message and getting the new mail notification
> slide?

"In TB try going into options->advanced->general->config editor" Where do I find options?

Comment 4

[:aceman]

Sorry, on Linux it means edit->preferences .

Comment 5

[David Hedlund]

(In reply to :aceman from comment #4)
> Sorry, on Linux it means edit->preferences .

It did not made any difference. XFCE still crash.

Comment 6

[David Hedlund]

I sh(In reply to public from comment #0)
> Created attachment 8549666 [details]
> thunderbird.txt
> 
> User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:34.0) Gecko/20100101
> Firefox/34.0
> Build ID: 20141205053944
> 
> Steps to reproduce:
> 
> For account Y (non-default) I added a rule under "Tools - Message Filters":
> 
>   * Match all of the following: "From" "contains" "X"
>   * Perform these actions: "Move message to" "X"
> 
> 
> Actual results:
> 
> When I send a message from account Y to account X, my desktop environment,
> LXDE crashes. I'm then logged out and cannot log in again.
> 
> 
> 
> Expected results:
> 
> The filter should have worked without producing this error.

This bug does not always reproduce every time I send mail this way, but most times.

Comment 7

[Matthias Versen [:Matti]]

that sounds like your X server crashes and you will find probably more information in the X log files.
http://timeless.justdave.net/blog/143/ also applies to Thunderbird

Comment 8

[Wayne Mery (:wsmwk)]

This does not block development. Therefore, not severity=blocker.

Comment 9

[Wayne Mery (:wsmwk)]

You might also try safe mode https://support.mozilla.org/en-US/kb/safe-mode