1122150 - Support link missing from the footer

Status: VERIFIED FIXED

(Marketplace Graveyard :: Consumer Pages, defect, P2)

Description

[krupa raj[:krupa]]

Attachment: Support link.png

steps to reproduce:
1. Load https://marketplace-feed-dev.allizom.org/
2. Notice the footer


observed behavior:
Support link is missing in the footer. See screenshot.

Comment 1

[David Durst [:ddurst]]

Until someone says otherwise, we should have a Support link in the footer for desktop, and it should link to https://support.mozilla.org/en-US/kb/marketplace-apps-firefox-desktop

Comment 2

[Davor Spasovski [:spasovski]]

https://github.com/mozilla/fireplace/pull/927

Comment 3

[krupa raj[:krupa]]

verified fixed.

Comment 4

[Ton [:Tonnes]]

(Found this bug when filing a new one)

(In reply to David Durst [:ddurst] from comment #1)
> Until someone says otherwise, we should have a Support link in the footer
> for desktop, and it should link to
> https://support.mozilla.org/en-US/kb/marketplace-apps-firefox-desktop

Links to Sumo articles should not contain /en-US/ to have them displayed localized for any locale, so this should be https://support.mozilla.org/kb/marketplace-apps-firefox-desktop (it’s currently the en-US version only). Can you change this?

Comment 5

[Davor Spasovski [:spasovski]]

https://github.com/mozilla/fireplace/commit/cc00a19

Comment 6

[Valentina Virlics [:vvalentina], Ecosystem QA]

Verified the issue from comment #4 on MP-dev FF42(Win 7).
The link loaded when Support option from MP homepage is clicked is still https://support.mozilla.org/en-US/kb/marketplace-apps-firefox-desktop, but the language can be changed.
Is this the intended behavior?

Also, another "Support" related thing: when the "Support" link from Comm Dash page is clicked the FF OS page is loaded - https://support.mozilla.org/en-US/products/firefox-os/marketplace...this is a bit unrelated to Comm Dash; it's like it should be?
Thanks!

Comment 7

[Davor Spasovski [:spasovski]]

The link is right since it will now detect your language and forward you to 'en-US' or any other locale as needed. Before the patch it was hard-coded to 'en-US'.

I am not sure what the question regarding the comm dash page is. Are you asking if it auto-redirects to 'en-US' also?

Comment 8

[Valentina Virlics [:vvalentina], Ecosystem QA]

(In reply to Davor Spasovski [:spasovski] from comment #7)
> The link is right since it will now detect your language and forward you to
> 'en-US' or any other locale as needed. Before the patch it was hard-coded to
> 'en-US'.
> 
> I am not sure what the question regarding the comm dash page is. Are you
> asking if it auto-redirects to 'en-US' also?

I am asking if the correct page is loaded, since there is no connection between FF OS (https://support.mozilla.org/en-US/products/firefox-os/marketplace) and Comm Dash.

Comment 9

[Davor Spasovski [:spasovski]]

That seems fine to me since it's more about FFOS than desktop. Feel free to open a bug though if you think it needs attention.

Comment 10

[Valentina Virlics [:vvalentina], Ecosystem QA]

According to comment #7 I'll close this bug.