Closed Bug 1122558 Opened 10 years ago Closed 10 years ago

Maintenance notification from Zayo: both links to PHX1, March 3, 1:00am-4:00am PST

Categories

(Infrastructure & Operations Graveyard :: NetOps, task)

x86
macOS
task
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: dcurado, Assigned: dcurado)

Details

Zayo will be doing maintenance to both circuits that connect our POPs (PAO1 and SJC2) with the PHX1 datacenter. The notification says that there will be no impact, but there is a risk of an outage. Hopefully if there is any impact, it will be brief. If both circuits go down, then both data centers (SCL3 and PHX1) will be fine, and we have an ipsec tunnel from the POPs to PHX1 that will kick in to keep the Mozilla L3VPN connected together. Here's the notification: *Zayo Maintenance Notification This email serves as official notification that Zayo and/or one of its providers will be performing maintenance on its network as described below. This maintenance may affect services you have with us. Maintenance Ticket #: *TTN-0000614651 *Urgency: *Planned *Date Notice Sent: *01/15/2015 *Customer: *Mozilla Corporation *_Attention:_* *Please respond within 48 hours to mr@zayo.com with your approval or request to change the date and/or time of this maintenance event. Providing us with this information will assure us that you have received the notification and will allow us, in a timely manner, to resolve any conflicts arising from this scheduled maintenance. NOTE: In the event no response is received this maintenance will continue as planned during the following maintenance window(s).* *Maintenance Window: *02:00 - 05:00 Moun tain *Primary Date: *03-Mar 2015 *2nd Primary Date: *04-Mar 2015 *Backup Date: *05-Mar 2015 *2nd Backup Date: *06-Mar 2015 *Location of Maintenance: *615 N 48th St Phoenix, AZ *Reason for Maintenance: *Zayo techs will perform necessary network upgrade. *Expected Impact: *PSA-High (PSA-H changes have a high potential of impacting the service of Zayo customers, Typically resulting in switch hits or less to Customers service(s). These changes are often more complex in nature and thus incur more risk to the environment.) *Circuit(s) Affected: * Circuit Id Expected Impact A Location CLLI Z Location CLLI /OGYX/067278/ /ZYO / No Expected Impact PHNHAZVA SNJUCACL /OGYX/063993/ /ZYO / No Expected Impact PLALCA01 PHNHAZVA
Assignee: network-operations → dcurado
Status: NEW → ASSIGNED
This date has come and gone, but I don't believe Zayo actually did any maintenance. (the BGP sessions between PHX1 and our POP routers never went down.) Odd.
Status: ASSIGNED → RESOLVED
Closed: 10 years ago
Resolution: --- → FIXED
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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