Maintenance notification from Zayo: both links to PHX1, March 3, 1:00am-4:00am PST



4 years ago
4 years ago


(Reporter: dcurado, Assigned: dcurado)





4 years ago
Zayo will be doing maintenance to both circuits that connect our POPs (PAO1 and SJC2) with the PHX1 datacenter.  The notification says that there will be no impact, but there is a risk of an outage.  Hopefully if there is any impact, it 
will be brief.  If both circuits go down, then both data centers (SCL3 and PHX1) will be fine, and we have an ipsec tunnel from the POPs to PHX1 that will kick in to keep the Mozilla L3VPN connected together. 
Here's the notification:

*Zayo Maintenance Notification

This email serves as official notification that Zayo and/or one of its providers 
will be performing maintenance on its network as described below. This 
maintenance may affect services you have with us.

Maintenance Ticket #: *TTN-0000614651

*Urgency: *Planned

*Date Notice Sent: *01/15/2015

*Customer: *Mozilla Corporation


*Please respond within 48 hours to with your approval or request to 
change the date and/or time of this maintenance event. Providing us with this 
information will assure us that you have received the notification and will 
allow us, in a timely manner, to resolve any conflicts arising from this 
scheduled maintenance.

NOTE: In the event no response is received this maintenance will continue as 
planned during the following maintenance window(s).*

*Maintenance Window: *02:00 - 05:00 Moun tain

*Primary Date: *03-Mar 2015

*2nd Primary Date: *04-Mar 2015

*Backup Date: *05-Mar 2015

*2nd Backup Date: *06-Mar 2015

*Location of Maintenance: *615 N 48th St Phoenix, AZ

*Reason for Maintenance: *Zayo techs will perform necessary network upgrade.

*Expected Impact: *PSA-High (PSA-H changes have a high potential of impacting 
the service of Zayo customers, Typically resulting in switch hits or less to 
Customers service(s). These changes are often more complex in nature and thus 
incur more risk to the environment.)

*Circuit(s) Affected: *
Circuit Id 	Expected Impact 	A Location CLLI 	Z Location CLLI
/OGYX/067278/ /ZYO / 	No Expected Impact 	PHNHAZVA 	SNJUCACL
/OGYX/063993/ /ZYO / 	No Expected Impact 	PLALCA01 	PHNHAZVA


4 years ago
Assignee: network-operations → dcurado

Comment 1

4 years ago
This date has come and gone, but I don't believe Zayo actually did any maintenance.
(the BGP sessions between PHX1 and our POP routers never went down.)
Last Resolved: 4 years ago
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.