112263 - unable to log into Brown and Company account

Status: RESOLVED WORKSFORME

(Core :: DOM: Core & HTML, defect)

Description

[Daniel Quinlan]

Starting at this URL:

http://www.brownco3.com/visitor/visitor_home.html

I click on "» Log on to your account(s)" which opens up this pop-up window:

http://www.brownco3.com/brownco/logon/logon_popup.jsp

If I enter my correct username and password, the pop-up closes and I'm still
sitting at http://www.brownco3.com/visitor/visitor_home.html (and not logged
in).  I am able to log into Brown and Company with Netscape 4.7 (a secure window 
opens up with my start account).  Galeon 1.0 and Mozilla 0.9.6 both have this
exact problem.

If I enter an incorrect username or password, I correctly get the failed login
page, so it may be necessary to have an account to reproduce this bug.  I am
willing to do additional work (tcpdumps, etc.) if you need additional
information to solve the problem.

Comment 1

[Matthias Versen [:Matti]]

Reporter: 
Can you visit other Https pages ?
Have you a ssl tab under edit\preferences\Privacy&Security ?
Any errors in the JS console (tasks/tools/JS console) ?

Comment 2

[Daniel Quinlan]

Reporter: 

> Can you visit other Https pages ?

Yes.  I am able to log into E*Trade (which uses SSL) for example.

> Have you a ssl tab under edit\preferences\Privacy&Security ?

Yes.

> Any errors in the JS console (tasks/tools/JS console) ?

No.  The JS console is empty.

Comment 3

[Matthias Versen [:Matti]]

Does it work if you enter your username in the error page (wrong password) ?

Comment 4

[Daniel Quinlan]

> Does it work if you enter your username in the error page (wrong password) ?

Yes, it does.

Comment 5

[Matthias Versen [:Matti]]

-> DOM0 (?)

Comment 6

[Johnny Stenback (:jst)]

Daniel, if you're building mozilla yourself, could you test if the patch in bug
109854 fixes this problem, I'm guessing it does. If you're not able to test,
please pull a nightly build and test once bug 109854 is fixed (should be in a
few days).

Comment 7

[Daniel Quinlan]

I am using Mozilla Build ID: 2001112013 on Linux, using these RPMs downloaded
for Red Hat 6.x:

mozilla-0.9.6-0.i386.rpm  mozilla-psm-0.9.6-0.i386.rpm

Comment 8

[Matthias Versen [:Matti]]

[e-mail]:
Jonny asked if you can retest this with a nightly build. 
This problem should be fixed in a nightly build.
(nightly builds : http://ftp.mozilla.org/pub/mozilla/nightly/latest/)

Comment 9

[gavin long]

Reporter, have you had a chance to try this on a more recent build, e.g. 0.9.7
or later?

Comment 10

[Daniel Quinlan]

I can log into my account with Mozilla 0.9.7 and Galeon 1.0.2 as well.

Thanks.

Comment 11

[Christian Reis]

Reopening for proper resolution.

Comment 12

[Christian Reis]

And WFM