Closed Bug 1123491 Opened 10 years ago Closed 9 years ago

MozFest 2015 Site: Conduct a user survey

Categories

(Mozilla Foundation Communications :: Website, task)

Product:
Mozilla Foundation Communications
Component:
Website
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: erikad, Assigned: roberto)

Details

(Whiteboard: [studio mofo][mozfest])

Conduct a user survey of the current 2014 site http://2014.mozillafestival.org/ This survey will be directed towards people who have previously attended the festival (MoFo staff, Space Wranglers, session hosts and volunteers).
Hi, Here are the questions. Please review for approval. Sarah, feel free to CC Michelle if you want Survey for current users: @mofo staff space wranglers session hosts volunteers Hello, We are re-designing the MozFest site experience this year and would appreciate your feedback. Please take a moment to to re-visit the MozFest site at www.mozillafestival.org and answer these 12 questions. Thank you. What is your first impression of the overall site aesthetic? -Comment box: How would you describe the functionality? For example: is it easy to navigate? Can you find what you need? -Comment box: Is the information clear? -Yes/No box Was any of the following difficult to find?(Check all that apply) -General information: Place, price, dates, schedule etc. -Information about festival -Information about the events -Other Information (specify): Comment box Was there any information/content you think should be included on the site, but isn't? -No, Yes (Specify in comment box): Would you like to have a search bar on the site? -Yes/No/doesn't makes a difference Did you use the schedule app [link to app] (check that apply) -Yes, on my computer -Yes, on my phone -No, I never used it If there were regular updates from previous year's activities and follow ups, would you visit the site regularly? -Yes/No/Maybe Would you like to see social media directly on the site, or do you prefer getting your updates on individual platforms like Twitter, Facebook, Flickr etc.? -Yes/No, I would prefer to get them individually Would you like to see more visual contents on the site? (video, galleries) -Yes/No What do you like about the MozFest website? Comment box: What you don't like about the MozFest website? Comment box:
Flags: needinfo?(sarah)
Aprx timeline: finalize questions - Jan 20 get email lists from Sarah - Jan 20 prep survey - Jan 21 and 22 send date- Jan 23 how much time for people to complete - 5 days results are in by- Feb 2nd time to review answers 1 week prepare a report - Feb 10
Hi! I set up the survey on a Google form. Please review for approval.
Made a few small tweaks to the text. This looks good! Please coordinate with Sarah on getting email contacts for space wranglers, session hosts and volunteers.
Hi guys (Super sorry this is late, I thought I replied but never pressed save changes) Nice work Roberto! Feedback: I think we are missing one major user group which is the folks who bought a ticket. MoFo staff use the wiki : https://wiki.mozilla.org/Mozfest/2014/Staff/MoFo Volunteers only sign up on the website then Spike (vol coord) emails them with all other info I really like the questions esp Q4, think this will be very informative. Just looked at the feedback form and while we dont want peoples names (or do we? is this Anonymous?) It would be good to know which user group they are from . If this could be a question I think this would give alot of prespective esp in regard to knowing if/how moFo staff or volunteers use the site. Could I also suggest we add a logo or picture to the form? I am hopfully starting feedback calls with SW next week so will ask folks then to fill out the form. I pinged michelle on Monday about this no response so will try reach out to her today on skype. I have not forgotten about the video either :) Thanks Guys Sorry again for the late response, please dont be afraid to ping me on skype @sarahretro if needed.
Flags: needinfo?(sarah)
Good call, Sarah! Let's: a) add a question to find out what user group they are from (results should stay anonymous = no names) b) add a photo (you can find them here, Roberto: https://www.dropbox.com/sh/mtrh1oj0epg0zb1/AAA4FkPv8C6ya2ECxgAIb3fUa?dl=0) c) email survey to ticket purchasers in addition to other people identified above
Here is the update. https://docs.google.com/a/mozillafoundation.org/forms/d/1L-PfBG3y0yoej8Rx6R6AgxboVZPeRpGkH3_v-QrSDqE/edit# Please review for approval.
Flags: needinfo?(erikad)
Made a slight tweak to allow for multiple boxes and added a "did not attend" option. Can you make the image bigger? It looks strange that it's so small. Is there an image or banner that's a little more lively?
Flags: needinfo?(erikad)
Hey I spoke to Michelle on Friday and she had some personal user feedback. Michelle is not too parcial to any aspect of the site but she did mention * keep the storytelling aspect in the layout * Links to old years websites work but no navigation to other pages- error message * With design she asked us to remember about new Mozilla wide alignment- branding will become more aligned. * Allow for links to main mozilla.org not only MoFo iniatives If I get more out of her I will add here :) S
I am going to close this bug- thanks all S
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
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