Closed Bug 1124905 Opened 10 years ago Closed 10 years ago

Tracking clicks on refresh buttons

Categories

(support.mozilla.org :: General, defect, P1)

Product:
support.mozilla.org
Component:
General
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED FIXED
Milestone:
2015Q1

People

(Reporter: verdi, Assigned: rrosario)

Details

(Whiteboard: u=sumo-team c=wiki p=1 s=2015.3 [fxgrowth])

For Firefox 35 we added a refresh button to the product support page and as a template that can be used in support articles. We'd like to be able to track usage of these buttons in Google Analytics so we determine the effectiveness of the refresh campaign (we're already tracking this on mozilla.org/firefox/new). We're especially concerned about https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems (which now redirects to https://support.mozilla.org/kb/refresh-firefox-reset-add-ons-and-settings) as it's linked from the CTA on mozilla.org.
Whiteboard: [fxgrowth] → u=sumo-team c=wiki p= s=2015.3
Priority: -- → P1
Whiteboard: u=sumo-team c=wiki p= s=2015.3 → u=sumo-team c=wiki p=1 s=2015.3
Assignee: nobody → rrosario
Target Milestone: --- → 2015Q1
Deployed to prod: https://github.com/mozilla/kitsune/commit/6e37c69a1258fcea7aa57eb37315e8494768f180 This should show up in GA as: 'Refresh Firefox', 'click refresh button'
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → FIXED
Whiteboard: u=sumo-team c=wiki p=1 s=2015.3 → u=sumo-team c=wiki p=1 s=2015.3 [fxgrowth]
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