Problems E-Mails Issue 1: E-mails Delayed.

RESOLVED FIXED

Status

()

Firefox
Untriaged
RESOLVED FIXED
3 years ago
3 years ago

People

(Reporter: FredMcD, Unassigned)

Tracking

35 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(3 attachments)

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
Build ID: 20150108202552

Steps to reproduce:

I am filing two different bugs because of issues with E-mail Alerts from Mozilla Support.
For the last several days, I received no alert E-mails from Mozilla User Support. This
morning, I received 5 pages of Mozilla mail alerts. This had happened to me once before;

https://support.mozilla.org/en-US/forums/contributors/710859
Just Started; Not Getting Mozilla E-Mail Alerts

No one knew why this happen, and here it happening again.
(Reporter)

Comment 1

3 years ago
Created attachment 8554079 [details]
Fred-Mail-1.JPG
(Reporter)

Comment 2

3 years ago
Created attachment 8554080 [details]
Fred-Mail-2.JPG
(Reporter)

Comment 3

3 years ago
Created attachment 8554081 [details]
Fred-Mail-3.JPG

These show some of the late e-mails. Please note the date and time.
(Reporter)

Comment 4

3 years ago
Sorry, I forgot to add, All other e-mail (ads, apam . . . .) no delays.
This was fall out from bug 969182 - upgrade sumo servers to python 2.7. The celery servers (which among other things, send email) didn't get fully updated, and so weren't sending emails for about 22 hours. Once we fixed them, the emails all came out at once. Assuming you are in US eastern time, the time you got the flood of emails corresponds to when we fixed the issue.

This was fixed earlier today. It isn't an ongoing problem. Thanks for the bug report though!
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → FIXED
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