1126661 - firefox freezes without not responding.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Tracy Smith]

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
Build ID: 20150108202552

Steps to reproduce:

cannot reproduce because the issue happens at random.


Actual results:

I go to say Facebook or Google or to check my email weather it's on my desktop computer or my laptop and Firefox will freeze up. After it does I can click on the tab but nothing except the minimize or close buttons work. I don't even get the not responding message at the top of the screen. This happens on both my laptop and desktop PC.


Expected results:

Clicking on a tab should have brought up the tab I clicked on but it didn't.

Comment 1

[Tracy Smith]

This problem also occurs on my father's desktop PC as well. My desktop is running Windows 7 Home Premium x64 with SP1 My father's desktop has windows 8.1 Professional x64

Comment 2

[YF (Yang)]

Try the https://support.mozilla.org/products/firefox/fix-problems/slowness-or-hanging, or provide more information: https://developer.mozilla.org/docs/How_to_Report_a_Hung_Firefox.