Closed Bug 1126758 Opened 10 years ago Closed 9 years ago

On Mac OS, FF brings "Video can't be played because the file is corrupt" for MP4 file (H264, AAC)

Categories

(Core :: Audio/Video: Playback, defect)

35 Branch
x86
macOS
defect
Not set
major

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: tobi, Unassigned)

References

()

Details

Attachments

(2 files)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:35.0) Gecko/20100101 Firefox/35.0 Build ID: 20150122214805 Steps to reproduce: On Mac OS, Firefox brings "Video can't be played because the file is corrupt" for this URL: http://tobireif.com/non_site_stuff/for_issue_report_ff_mac_mp4/shirt_design_customization_interface.mp4 MP4 (H264, AAC). Actual results: Firefox displayed an error message. Expected results: Firefox should play the file (including sound). Related info: Chrome plays it, and VLC and Quicktime play the downloaded file. (each with sound)
Severity: normal → major
Also having the same issue. User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:35.0) Gecko/20100101 Firefox/35.0 Build ID: 20150122214805 Same steps to reproduce as above with url: http://v02w.cdn1.lacasting.com/V02/92394/hires/8CCC83FD-B462-44BD-9F91-99E5D8F9583B-51085-0000C314858B7A19.m4v (file is video/mp4 H.264/AAC)
Hello, I'm also having this issue. Mac OS X Yosemite 10.10.1 Firefox 35.0.1 Everytime I try to open a Video URL I get the error message. Same URL works just fine in Safari and Chrome.
Happens for me too on Windows. See the following attachment for how this clip got recorded. ------------------------------------------- File size : 371 KiB Duration : 8s 100ms Overall bit rate : 375 Kbps Writing application : Lavf56.16.101 Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : High@L2.2 Format settings, CABAC : Yes Format settings, ReFrames : 2 frames Codec ID : avc1 Codec ID/Info : Advanced Video Coding Duration : 8s 100ms Bit rate : 240 Kbps Width : 780 pixels Height : 306 pixels Display aspect ratio : 2.549 Frame rate mode : Constant Frame rate : 20.000 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.050 Stream size : 238 KiB (64%) Writing library : x264 core 142 r2479 dd79a61 Encoding settings : cabac=1 / ref=2 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=6 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=4 / lookahead_threads=4 / sliced_threads=1 / slices=4 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=0 / weightp=1 / keyint=250 / keyint_min=20 / scenecut=40 / intra_refresh=0 / rc=crf / mbtree=0 / crf=30.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00 Audio ID : 2 Format : AAC Format/Info : Advanced Audio Codec Format profile : LC Codec ID : 40 Duration : 8s 49ms Duration_LastFrame : -5ms Bit rate mode : Constant Bit rate : 128 Kbps Channel(s) : 2 channels Channel positions : Front: L R Sampling rate : 96.0 KHz Compression mode : Lossy Stream size : 126 KiB (34%) ------------------------------------------- Windows 10 Pro Technical Preview 64-bit (10.0, Build 9926) Firefox Developer Edition 38.0a2 (2015-03-01)
Using ShareX I capture clips. These are the ffmpeg settings it uses. Video size is different than on the image.
Attached video broken_clip.mp4
Plays fine on Chrome 42, does not play (corrupt file) on Firefox Developer Edition 38.0a2 (2015-03-11).
Component: Audio/Video → Audio/Video: Playback
Video plays for me and has most likely been fixed. Re-open if there is still an issue.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → WORKSFORME
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