1127195 - Always Not close correctly, always not complete close, not close on close

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[Wellington Torrejais da Silva]

Attachment: close_problem.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
Build ID: 20150128101733

Steps to reproduce:

On normal browser close after navigate on normal pages for example:

-- https://bitly.com/shorten/

or

-- http://goo.gl/ALQ0yL


Actual results:

Attachment, alert on re-open the browser, browser not close on close 


Expected results:

Normal and fast close whiteout alerts and problems.

Comment 1

[Wellington Torrejais da Silva]

Attachment: normal-page-access

Comment 2

[Paul Silaghi, QA [:pauly]]

I'm suspecting this is also caused by one of your addons.
Please try in safe mode/new profile.

Comment 3

[Wellington Torrejais da Silva]

(In reply to Paul Silaghi, QA [:pauly] from comment #2)
> I'm suspecting this is also caused by one of your addons.
> Please try in safe mode/new profile.

Yes problem occurred on new and clean installation too. But This problem not occurred on this time on last update, but pages stay loading forever and other minor bugs submitted on: http://input.mozilla.org/ because is more simple...

Comment 4

[David Lawrence [:dkl]]

Mistakenly filed against Firefox 38 and should be instead 38 Branch. Sorry for the spam. dkl

Comment 5

[Cosmin Muntean [:cmuntean], Ecosystem QA]

Hi Wellington,

I have tested your issue on latest Firefox release (43.0.3) and latest Nightly (46.0a1) and I could not reproduce it. I accessed the links you've posted and the browser worked properly, no alerts or problems occurred when I closed or reopened the browser. 

Firefox: 46.0a1, Build ID: 20151223140742, User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
Firefox: 46.0a1, Build ID: 20160103030302, User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:46.0) Gecko/20100101 Firefox/46.0

Can you please test this on the latest Firefox release (43.0.3) or latest Nightly (46.0a1, https://nightly.mozilla.org/) and tell me if this still reproduces for you ? When doing this please use a new fresh Firefox profile, maybe also in safe mode (https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems). Sometimes this kind of issues could appear when using custom settings, themes or some addons. 

Thanks,
Cosmin

Comment 6

[Wellington Torrejais da Silva]

(In reply to Cosmin Muntean from comment #5)
> Hi Wellington,
> 
> I have tested your issue on latest Firefox release (43.0.3) and latest
> Nightly (46.0a1) and I could not reproduce it. I accessed the links you've
> posted and the browser worked properly, no alerts or problems occurred when
> I closed or reopened the browser. 
> 
> Firefox: 46.0a1, Build ID: 20151223140742, User Agent: Mozilla/5.0 (Windows
> NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
> Firefox: 46.0a1, Build ID: 20160103030302, User Agent: Mozilla/5.0 (Windows
> NT 6.1; Win64; x64; rv:46.0) Gecko/20100101 Firefox/46.0
> 
> Can you please test this on the latest Firefox release (43.0.3) or latest
> Nightly (46.0a1, https://nightly.mozilla.org/) and tell me if this still
> reproduces for you ? When doing this please use a new fresh Firefox profile,
> maybe also in safe mode
> (https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-
> problems). Sometimes this kind of issues could appear when using custom
> settings, themes or some addons. 
> 
> Thanks,
> Cosmin

The origin of the issue is the E10S, but only on some minimum config pc. Thank for your help. Please close this bug report.

Comment 7

[Cosmin Muntean [:cmuntean], Ecosystem QA]

Hi Wellington,

Thanks for the reply. Considering comment #6 I will mark this as RESOLVED - WORKSFORME.

Thanks,
Cosmin.