Closed Bug 1127252 Opened 11 years ago Closed 8 years ago

[FxA] We are telling the user that a new confirmation email is sent when it is not

Categories

(Firefox OS Graveyard :: FxA, defect)

Product:
Firefox OS Graveyard
Component:
FxA
Platform:
All
Gonk (Firefox OS)
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: ferjm, Unassigned)

Details

I tried on 2.1, 2.2 and 3.0 and in all cases we are getting a success response but the email is never received. I tested creating an account and immediately (after ~1min) requesting a new confirmation email. I am not sure if we have any restriction in the server that avoids sending new confirmation emails if a certain amount of time has not passed since the creation of the account. I couldn't find anything in the documentation about this method https://github.com/mozilla/fxa-auth-server/blob/master/docs/api.md#post-v1recovery_emailresend_code
(In reply to Fernando Jiménez Moreno [:ferjm] from comment #0) I tried on 2.1, and it worked well. But afer clicking the resend button for two times, it wouldnot work well. The reason is Bug 1121794 Comment 16.
(In reply to Fernando Jiménez Moreno [:ferjm] from comment #0) > I am not sure if we have any restriction in the server > that avoids sending new confirmation emails if a certain amount of time has > not passed since the creation of the account. Actually, it seems that this was the reason [1]. I finally received the confirmation email requesting it after waiting a few minutes. I believe we shouldn't say that we resent the confirmation email if we know that didn't happen. It is confusing for the user. We should say that she needs to wait a few minutes to request a new confirmation email. [1] https://github.com/mozilla/fxa-auth-server/blob/master/routes/account.js#L447
Summary: Resend verification email is not working → [FxA] We are telling the user that a new confirmation email is sent when it is not
(In reply to Fernando Jiménez Moreno [:ferjm] from comment #2) > I believe we > shouldn't say that we resent the confirmation email if we know that didn't > happen. It is confusing for the user. We should say that she needs to wait a > few minutes to request a new confirmation email. I think we should give different prompts according to the response of server. When the response is "error": "Too Many Requests", we should say to wait a few minutes to request a new confirmation email.
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → WONTFIX
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