When Dave Camp tries to access EchoSign to sign a document, the SSO sits/loops on "Signing in to EchoSign" I also see this behavior in Nightly 38, Chrome, and Safari.
I don't know why that would happen. Dave doesn't have a Mozilla Echosign account, so it shouldn't be asking him to sign in. When I send myself a document to sign at an email address that isn't my LDAP email address, and I click the link in the email, I go straight to the document without any issues.
Dave - can you specify the contract in question? Maybe Liz can check out the settings on Echosign and make sure it is being set to the correct email address, etc?
Please need info flag me if you need me to do anything. Thanks.
Dave - do you have an update to Comment 2?
I may have been stupid here, sorry - I thought my sig was required but it wasn't.
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → INVALID
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