bugzilla.mozilla.org has resumed normal operation. Attachments prior to 2014 will be unavailable for a few days. This is tracked in Bug 1475801.
Please report any other irregularities here.

Firefox keeps offering to download its newest version, and every time I download it and restart, the offer comes again, really frustrated.

RESOLVED INCOMPLETE

Status

()

Toolkit
Application Update
RESOLVED INCOMPLETE
4 years ago
3 years ago

People

(Reporter: Susan, Unassigned)

Tracking

34 Branch
x86
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141126041045

Steps to reproduce:

1. Clicked on newest version (the offer) and it downloaded.
2. Restarted firefox.


Actual results:

The offer was repeated again immediately, same new version.  Over and over and over again.  Then I ignored it.... the offer keeps coming back.  HELP.


Expected results:

After restart, the new version should have been applied and functioning
Component: Untriaged → Application Update
Product: Firefox → Toolkit
Were you trying to update from the about window?
Flags: needinfo?(susaneharley)
(Reporter)

Comment 2

4 years ago
The offer come up each time Firefox opens.  I have it set to open on a Google search window.  I have anew Mac laptop, and the offer appears as a text box that slides in from the side.  I click on it, agree to the upgrade, and then agree to restar Firefox.  So, firefox closes, reopens, and the offer comes again.
Can you provide a screenshot of the offer that slides in from the side and attach it to this bug? Thanks!
http://www.imore.com/how-take-screenshot-mac-os-x
No reply to comment #3. Resolving -> incomplete. Please provide the screenshot requested in comment #3 and I'll reopen the bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(susaneharley)
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.