1128361 - getting transparent browser window, when opening new firefox window while popped out window with video/livestream is running.

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[schwsimon]

Attachment: firefoxbug.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
Build ID: 20150122214805

Steps to reproduce:

Very easy to reproduce.

Step.1: go to www.twitch.tv

Step.2: get in to a stream (no matter which one)

Step.3: get the stream in a popup window by clicking the "Pop out" button. (next to the fullscreen button)

Step.4: open new firefox window.



Actual results:

The new firefox window you just opened is just a transparent window without any content. (as you can see in the attached screenshot)

When you resize it, the middle content of the window turns white.

The chance to open a bugged(transparent) firefox window depends (from my experience) on how many popup windows and how many normal firefox windows are opened. 
So in the case i made the screenshot i had 3 popup windows and i closed the only normal firefox window so i only had left 3 popup windows.
The chance to open a bugged window was 99%, even when i closed 2 of the 3 remaining popup windows i could not open a normal firefox window.


Expected results:

Open a normal firefox window.

Comment 1

[Cosmin Muntean [:cmuntean], Ecosystem QA]

Hi reporter,

I have tested your issue on latest Firefox release (43.0.3) and latest Nightly (46.0a1) and I could not reproduce it. I followed your steps, but the new Firefox window opened appeared normal and workd perfectly.  

Firefox: 46.0a1, Build ID: 20151229030216, User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:46.0) Gecko/20100101 Firefox/46.0
Firefox: 43.0.3, Build ID: 20151223140742, User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0

Can you please test this on the latest Firefox release (43.0.3) or latest Nightly (46.0a1, https://nightly.mozilla.org/) and tell me if this still reproduces for you ? When doing this please use a new fresh Firefox profile, maybe also in safe mode (https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems). Sometimes this kind of issues could appear when using custom settings, themes or some addons. 


Thanks,
Cosmin.

Comment 2

[Cosmin Muntean [:cmuntean], Ecosystem QA]

Considering the fact that the reporter did not provided more information on my request, I will mark this issue as resolved - worksforme. 
If you can still reproduce this, feel free to reopen it and provide the requested information.

Thanks,
Cosmin.