User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36 Steps to reproduce: Created and maintained filters to sort email into folders. Actual results: Thunderbird completely freezes for tens of seconds, sometimes over a minute. When composing a new message text entered is missed, the main window switches to the foreground, and message text is interpreted as commands which wreaks havoc with the program. I am guessing that filters or junk mail sorting are the cause of these delays. Expected results: Thunderbird should not be completely useless for so long and switch windows without notice when you are composing a message.
Any really big folders (10k to 100k messages) that frequently get new mail? Also, see https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems to self diagnose common performance issues. Please post your results
I have one folder with 10.3K messages, 4GB of mail and gets 2-10 new messages per day. My second largest folder (advertising) has 5K messages, 229MB of mail, and gets 10-30 new messages per day. My advertising filter has a growing number of entries. I cleaned out the filter list and deleted old entries, but the problem persists. I have two extensions to Thunderbird: Google Docs Viewer 1.8.9 and Stationery 0.8.4. When they are disabled in Safe Mode I have still noticed freezes for a few seconds. I will continue running this way for a while to see if I can see a statistically significant difference.
My guess would be gloda indexing. You can try turning that off under Preferences | Advanced
My two colleagues seem to have had the same problem. both of them said: * happens 5 - 10 times per day. * happens when plural composition windows are open * no gloda indexing did not help * happens since this April (version 31.6) (so it might be unrelated to this bug) Now one of them has been starting to try version 31.5. I will report back later.
A profile URL will be helpful in pinpointing the hot spot. See https://developer.mozilla.org/en-US/docs/Mozilla/Performance/Reporting_a_Thunderbird_Performance_Problem_with_G (Might be difficult to get with TB being slow) Tim, what are our long term results since comment 2?
Things definitely improved after disabling the Stationery add-on. I would no longer consider it "glacially" slow. That said, most other mail programs are faster. Connecting to GMail can be painfully slow and fails sometimes.
Hiro... (In reply to Hiroyuki Ikezoe (:hiro) from comment #4) > My two colleagues seem to have had the same problem. > both of them said: > > * happens 5 - 10 times per day. > * happens when plural composition windows are open > * no gloda indexing did not help > * happens since this April (version 31.6) (so it might be unrelated to this > bug) > > Now one of them has been starting to try version 31.5. > > I will report back later. what is their timer setting in minutes for autosave of drafts? how big is drafts folder? is this on windows?
This isn't the first report of issues with Stationery