113109 - RealOne plugin

Status: RESOLVED INCOMPLETE

(Plugins Graveyard :: RealPlayer (Real), defect, P3)

Description

[David Shochat]

The RealOne player comes with two plugin files: nprealplayer.so.6.0 and
rpcl3260.zip. The player install puts them in ~/.netscape/plugins. When they are
copied to the usual place for mozilla (<install dir>/mozilla/dist/bin/plugins
for CVS build or <install dir>/mozilla/plugins for 0.9.6 tar.gz release), the
plugin is not recognized: it doesn't show up in about:plugins and clicking on a
CNN video link gets the missing plugin alert.

Based on a suggestion in n.p.m.unix, I tried renaming the plugin file
nprealplayer.so. After doing that, the plugin did show up in about:plugins with
the proper MIME type. However, clicking on any CNN video link reproduceably
crashes mozilla. All this behavior is the same whether I use 0.9.6 or a CVS
build with c/o date 11/30.

RealOne player does work as a mozilla helper app. The RealOne plugin works with
Communicator 4.77. Also, the RealPlayer 8 plugin works for me with mozilla.

Comment 1

[Boris Zbarsky [:bzbarsky]]

Could you please try a talkback-enabled build and report the talkback id?

Comment 2

[David Shochat]

I tried a talkback 0.9.6 version and did the renaming of the plugin file as
before. With this version the behavior is different. There is no crash. Instead,
the new window opens as usual and has most of its normal content, but the region
in the upper-left corner where the embedded player normally appears simply
remains gray. To clarify, with the other 2 builds (0.9.6 tar.gz and recent CVS),
the entire new window comes up gray and then mozilla crashes.

Comment 3

[Jim Dunn]

the .so .vs. .so.6.0 issue is being worked on under bug
http://bugzilla.mozilla.org/show_bug.cgi?id=106806

not sure why repeated clicking crashes...

Comment 4

[André Dahlqvist]

I just tried this with 2001-12-14-08 on Linux, RealOne player build: 9.0.7.151.
My observations are the same as shochat's in commend #2: it does not crash but
the area of the popup where there is supposed to be video there is only random
garbage. I will attach a screenshot that shows how it can look.

Steps to reproduce:

1) Install the plugin as mentioned previously in this bug.
2) Go to http://www.cnn.com/interactive
3) Search for "VIDEO more >>" in the middle of the page and click on that link.
4) Click on one of the video shots in the popup that shows up.

Result: Random garbage appears in upper left hand corner where the video is
supposed to be played. No audio is heard.

Comment 5

[André Dahlqvist]

Attachment: Screenshot of how the playback at CNN.com looks like.

Comment 6

[av (gone)]

--- Mass reassigning Unix bugs to serge ---

Comment 7

[serge (gone)]

-->mozilla1.0

Comment 8

[scottputterman]

Moving Netscape owned 0.9.9 and 1.0 bugs that don't have an nsbeta1, nsbeta1+,
topembed, topembed+, Mozilla0.9.9+ or Mozilla1.0+ keyword.  Please send any
questions or feedback about this to [e-mail].  You can search for
"Moving bugs not scheduled for a project" to quickly delete this bugmail.

Comment 9

[rubydoo123]

asking QA to retest this one to see if it is still valid.
Reporter: can you try this with a current build and a current version of RealOne?

Comment 10

[shrirang khanzode]

 isee no realone installer for linux on real's site. reporter, pls provide a url 
for me to get hold of it and then pls repoen this bug. till then ,invalid.

Comment 11

[André Dahlqvist]

To get the installer, go to:

http://huxley.real.com/real/player/unix/unix.html?src=rpbform

Fill in the details (obviously choosing i386 Linux as OS). DON'T download from
the links that show up first, because that's realplayer 8. Instead, look at the
bottom of the page which says:

"RealOne Player for Unix - Preview Release
If you would like to try the alpha version of RealOne Player for Linux 2.2 x86,
use the button below."

I do not know if Real plan on continuing developing this piece of software now
that they are going partly open source, but we will see.

Comment 12

[rubydoo123]

Need to confirm with Real folks on how to address this one.

Comment 13

[André Dahlqvist]

It would be interesting to know what will happen with RealOne when the open
source Helix client is released by Real next months. Will they include a Mozilla
plugin with that one?

Comment 14

[Brant Gurganus]

By the definitions on <http://bugzilla.mozilla.org/bug_status.html#severity> and
<http://bugzilla.mozilla.org/enter_bug.cgi?format=guided>, crashing and dataloss
bugs are of critical or possibly higher severity.  Only changing open bugs to
minimize unnecessary spam.  Keywords to trigger this would be crash, topcrash,
topcrash+, zt4newcrash, dataloss.

Comment 15

[Mason]

Shouldn't we add the "realplayer" keyword?
http://bugzilla.mozilla.org/describekeywords.cgi#realplayer

Comment 16

[Robert Kaiser]

This bug has no info about current software versions, please file a new bug for new issues or reopen this one with current info, including a crash signature if it still happens.