prefs.js in standard/default location is lost after 1-2 days of use of firefox.

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
4 years ago
3 years ago

People

(Reporter: jasondmic, Unassigned)

Tracking

({dataloss})

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
Build ID: 20150122214805

Steps to reproduce:

I have done nothing.


Actual results:

Preferences.js are lost after 1-2 days of use on firefox.  All the preferences are lost, like the home page settings, the download directory, application settings, etc.


Expected results:

Preferences should be kept.
(Reporter)

Comment 1

4 years ago
Created attachment 8565224 [details]
FF1.png

Here is a screen shot of my firefox after it has been re-set.  I have done a full clean install as well as a profile re-set.  Neither do any good.  There is a bug in incremental releases of firefox when this shows its ugly head.

Comment 2

4 years ago
How is the profile stored?  Is it a network share, or a special file system, an SSD or something?  Has anything crashed recently (or connection lost if on a network share)?
Keywords: dataloss
Summary: preferences → prefs.js is lost after 1-2 days of use of firefox.
(Reporter)

Comment 3

4 years ago
The profile is stored where Firefox is installed by default.
No network share. 
No special file system.
No SSD.
Nothing has crashed recently or connection lost.
I am also running Windows 8.1 Pro 64 bit if that makes a difference.

Comment 4

3 years ago
Antivirus software?
Severity: normal → critical
Flags: needinfo?(jasondmic)
Summary: prefs.js is lost after 1-2 days of use of firefox. → prefs.js in standard/default location is lost after 1-2 days of use of firefox.
Whiteboard: [closeme 2015-10-20]

Comment 5

3 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(jasondmic)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2015-10-20]

Updated

3 years ago
Component: Untriaged → JavaScript Engine: JIT
Product: Firefox → Core
Version: 35 Branch → unspecified
Abi, please don't move bugs that have already been closed out.
Component: JavaScript Engine: JIT → Untriaged
Product: Core → Firefox
(Reporter)

Comment 7

3 years ago
I am a little confused here now.  So this is showing as resolved but yet incomplete? And also now closed? Per Whiteboard?
I am not woring about this any more. I have moved on.
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